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09-05-2021 12:47 AM - last edited on 07-28-2022 05:01 PM by BellDRock
Accepted Solutions
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09-10-2021 04:17 PM - last edited on 12-21-2021 12:24 PM by BellDRock
Details on what to do can be found in our support section of Bell.ca here: https://support.bell.ca/mobility/smartphones_and_mobile_internet/how-to-add-my-device-to-the-nationa...
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09-03-2023 06:10 AM - last edited on 04-01-2024 07:25 AM by BellKris
If your mobile phone, tablet or mobile internet device is lost or stolen, it can be added to a national list for stolen mobile devices. Adding a device to the list will prevent it from being used on Bell’s network, and the networks of all service providers in Canada.
You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123
Details on what to do can be found in the support section of Bell.ca here:
We invite you to also check out Lost or stolen Bell Mobility device?
for more details. If you're a Smart Phone Care subscriber, you can take a look at our How to protect my mobile phone with Smart/Phone Care
and scroll down to Requesting Service for more details and next steps to make a claim.
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09-05-2021 04:33 PM
If it’s an iPhone, you can log in to iCloud and lock the phone by marking it lost or stolen using the “Find My” app
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09-10-2021 04:17 PM - last edited on 12-21-2021 12:24 PM by BellDRock
Details on what to do can be found in our support section of Bell.ca here: https://support.bell.ca/mobility/smartphones_and_mobile_internet/how-to-add-my-device-to-the-nationa...
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09-02-2023 09:01 PM
My phone go stolen from me
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09-03-2023 06:10 AM - last edited on 04-01-2024 07:25 AM by BellKris
If your mobile phone, tablet or mobile internet device is lost or stolen, it can be added to a national list for stolen mobile devices. Adding a device to the list will prevent it from being used on Bell’s network, and the networks of all service providers in Canada.
You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123
Details on what to do can be found in the support section of Bell.ca here:
We invite you to also check out Lost or stolen Bell Mobility device?
for more details. If you're a Smart Phone Care subscriber, you can take a look at our How to protect my mobile phone with Smart/Phone Care
and scroll down to Requesting Service for more details and next steps to make a claim.
- Mark as New
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07-21-2025 01:40 AM - last edited on 07-21-2025 08:56 AM by BellDRock
I’m trying to suspend a lost phone but won’t let me?! Why?!?!?!
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