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07-21-2023 11:24 AM
Hello,
I frequently go to Carp Ontario, until about a month ago I never had a problem. Lately I am down to one bar reception and it is very slow or not working at all. What changed about a month or two ago to cause this lack of reception?
Thanks,
Lee Donovan
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07-22-2023 09:14 AM
Hey there @Lee1. Welcome to the Bell Community.
As the Community is a peer to peer assistance channel, we wouldn't have that information available.
Many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Have you tried using Wi-Fi calling where available?
- What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone
helpful.
Looking forward to hearing back from you.
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07-22-2023 09:14 AM
Hey there @Lee1. Welcome to the Bell Community.
As the Community is a peer to peer assistance channel, we wouldn't have that information available.
Many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Have you tried using Wi-Fi calling where available?
- What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone
helpful.
Looking forward to hearing back from you.
- Mark as New
- Bookmark
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10-03-2023 08:55 AM - last edited on 10-03-2023 10:05 AM by BellDRock
Why is it my cell service isn't good and i have the latest iphone and 5g in the middle of a city
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10-04-2023 08:15 AM
Not working properly in Windsor Ontario Canada
Bell Data is not working correctly and constantly have issues in the city. We spend lots of money on Cell Data and cellular service and it is never stable or working all the time. Should work esp when 3 and 4 bars on a 5G signal
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