Cancelling Bell Mobility Plan

[Justinian532Quebec]

Hello, I got a Bell Mobility plan while I was studying in Canada, but I wish to cancel my plan with Bell for the remainder of my studies. Can I do this online, or do I have to call Bell to do so, or does it have to be in-person? Thank you!

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Yes, you can switch to another carrier prior to your billing date. You will need to call Bell & provide them with the date you want the cancellation to be effective. You will need to call:1 800-667-0123  or dial *611 from any Bell mobile device 

Cancelling your monthly Bell Mobility service

Keep in mind the following:

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply. For details, please refer to the Bell Mobility Terms of Service.

Cancelling your prepaid Bell Mobility service

If you do not wish to continue your prepaid service, please be aware that any balance remaining on the account at deactivation will be lost and non-refundable.

Thank you for reaching out to the Bell Community Forum.

Take care.

[Danayike]

I am travelling out of Canada and I am u able reach the Customer service

i have some deferred credit on my device and a little amount due on the financed part.

May I just add up the 2 items and credit you directly . I do not wish to abandon the contract for the long period I would be away.

Best

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

 I wish we could assist you, but we cannot. This is a peer-to-peer website. As such, we do not have access to your account & billing records. You will need to discuss this with Bell Customer Service accounts & billing. 

You will need to call:1 800-667-0123   or dial *611 from any Bell mobile device let them know the date you want the cancellation to be effective.

Cancelling your monthly Bell Mobility service

Keep in mind the following:

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply. For details, please refer to the Bell Mobility Terms of Service.

Cancelling your prepaid Bell Mobility service

If you do not wish to continue your prepaid service, please be aware that any balance remaining on the account at deactivation will be lost and non-refundable.

Thank you for reaching out to the Bell Community Forum.

Take care.

[Pha q]

When service is cancelled and phone is paid off I can move to Roger’s ?

[dks]

Thank you for your question. Once your services are cancelled and you have no balance outstanding, you can go anywhere you wish. 

[WelshTerrier]

Good Day.

That is correct. You can cancel your service at any time.

After 24 months, your Bell SmartPay installments Agreement will be paid off; therefore, you will no longer have monthly payments for your smartphone. As of month 25, you will only be charged the cost of your monthly rate plan.

If you wish to end your Bell SmartPay Agreement early, then your remaining device payments will become due immediately. If you are ending your Service Agreement at the same time, the remaining balance on your Agreement Credit (plus applicable taxes) will become due immediately. The Device Return Option Deferred Amount (if applicable) will also come due.

To cancel your Bell Mobility Service, you will need to call: 1 800-667-0123   or dial *611 from any Bell mobile device.

Keep in mind the following:

1. After deactivation, a final bill will be generated on your regular billing date.
2. Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.
3. If your service is cancelled by you or by Bell in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.
4. Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.
5. If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply. For details, please refer to the Bell Mobility Terms of Service.

Should you choose to cancel your service, contact us and let us know the date you want the cancellation to be effective.

Take care.

[Kamo]

I want to cancel my mobility plan.

[dks]

Thank you for your question. To cancel your Bell Mobility Service, you will need to call: 1 800-667-0123   or dial *611 from any Bell mobile device. Please also see any helpful replies with the green check mark for further considerations. 

[WelshTerrier]

This is a peer-to-peer website. As such, we do not have access to your account & billing records. You will need to discuss this with Bell Customer Service accounts & billing. 

You will need to call:1 800-667-0123   or dial *611 from any Bell mobile device let them know the date you want the cancellation to be effective.

Cancelling your monthly Bell Mobility service

Keep in mind the following:

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

Take care.

[Mmbaweja]

How to discontinue with mobility service

[WelshTerrier]

Good Day.

This is a peer-to-peer website. As such, we do not have access to your account & billing records. You will need to discuss this with Bell Customer Service accounts & billing. 

You will need to call:1 800-667-0123   or dial *611 from any Bell mobile device let them know the date you want the cancellation to be effective.

Cancelling your monthly Bell Mobility service

Keep in mind the following:

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

Take care.

[Piyush khipal]

I am looking for solutions, i want to pay the amount my phone (iPhone 15 pro max). So that i can cancel my subscription with bell as i left canada already and do not want to pay monthly bills anymore, please guide me how to contact with you or pay the amount of all to cancel my account. And in india, i have no service of bell. I placed sim from india in my iphone..

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account & billing records. You will need to discuss this with Bell Customer Service accounts & billing. 

You will need to call:1 800-667-0123   or dial *611 from any Bell mobile device & let them know the date you want the cancellation to be effective.

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

You can pay your device off in full with a one-time payment on your next invoice. This will end your device financing arrangement.

This can be completed by logging in to your MyBell account with any web browser & selecting Payment options in the My bill, blue section. Select > Other payment options. Select > Bank or Credit Card payment. Follow the onscreen prompts to complete your transaction.

If you end your Bell SmartPay Agreement early, then your remaining device payments will become due immediately. If you are ending your Service Agreement at the same time, the remaining balance on your Agreement Credit (plus applicable taxes) will also become due immediately.

If you require further clarification & specific details to confirm your outstanding balance, you can call Bell Mobility Customer Service billing & orders.

Take care.

[Aussie trying to cancel]

I moved back to Australia and need to cancel my plan.
I cannot find the link to do so anywhere! 😞 Please help, I’m in Australia and can’t seem to get through to any of the support systems. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account & billing records. You will need to discuss this with Bell Customer Service accounts & billing. 

To cancel your Bell Mobility service from out of the country, you will need to call:1 800-667-0123   or dial *611 from any Bell mobile device & let them know the date you want the cancellation to be effective. You can also use this international number, +1 (514) 420-7748 for inquiries while abroad, free from any Bell mobile device. 

Be aware that you may face cancellation fees if you are still within a commitment period.

After deactivation, a final bill will be generated on your regular billing date.

Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.

If your service is cancelled (by you or by Bell) in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Your usage will be prorated based on the length of time remaining in your billing period at the time of cancellation. Additional usage charges incurred on any services that you use in addition to the prorated usage included in your monthly plan will be billed as overage.

If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply. For details, please refer to the Bell Mobility Terms of Service.

Take care.