Good Day & Welcome.
This is a peer-to-peer website. As such, we do not have access to your account & billing records.
It is somewhat difficult to answer your question based on the limited information you have provided to us.
The "2 months free" offer for Crave is a promotion from Bell for new, eligible residential Internet and TV bundle customers. You must sign up for a new TV and Internet bundle to be eligible for the offer, which is valued at approximately $44 and includes 2 months of Crave at no extra cost.
After the two free months of Crave, your account will be billed the normal monthly rate of $22.00/mo. for Crave.
Did you make any changes to your service bundle? Have you reviewed the eligibility and conditions associated with this promotion?
Eligibility and conditions
- New Bell customers: The promotion is for new residential TV and Internet customers who have not subscribed to the channels in the last 120 days.
- Bundle requirement: You must subscribe to a new TV and Internet bundle to be eligible.
- Two-month credit: The offer provides a credit for two months of Crave, currently priced at $22/month, and is subject to change.
- Opt-in required: You must opt to receive paperless billing to qualify for the promotion.
Changes may affect price: Making any changes to your service bundle may impact your eligibility and could result in the loss of the credit.
If you feel that Bell has made a mistake in overbilling your account, you should contact Bell Customer Service Accounts & billing at: 1 866 310-BELL (2355) for any further questions.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
