Good Day & Welcome to the Bell Community Forum.
This is a community forum, a peer-to-peer website. As such, we do not have access to your account & billing records. We would like to assist you, but we are somewhat limited in what we can do based on the lack of information you have not provided.
How were you alerted? Email, phone call, text message, etc.? Do not open any web links or download any attachments that may be included.
Were you contacted by one of the credit bureaus in Canada? Equifax, Transfax, etc. Did you receive a notification from them?
This could be just another example of a scam or fraud artist trying to access your personal information & steal from you.
Have you contacted Bell Customer Service accounts & billing to confirm the legitimacy of the credit alert & to verify if any changes were made to your mobility account? Please call: 1 800 667-0123 or dial *611 from any Bell mobile device.
Please have a look at the following:
Service provider impersonation scam - Bell
Never share any information with anyone you do not know or trust!
Let us know if we can provide you with any further assistance.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
