Fibe offer not available in my area

unhappy123
Contributor

Why do I get an offer for fibe, spend time trying to order it online and only after 1/2hour find out that it is NOT available in my area. what a disappointing customer experience.

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

It is somewhat difficult to answer your question with the limited information that you have provided.

Bell may not have internet promotions available at a specific location due to several reasons, including limited capacity, eligibility restrictions, or the promotion is simply not being available in that area due to the network & infrastructure that is serving that location. It's also possible there may be a temporary issue preventing new connections.

I have included a web link that reflects the availability of Bell Fibe Internet in your neighbourhood. You will need to enter your address, Your address will be cross checked & verified with Bell Fibe servicing records.

Enter this web link in to any web browser. Do not log in to MYBell!

On the top of the page, enter your address. Select this & fill in the appropriate location information.

Pure fibre Internet | Bell Canada

Once Fibe is available, you will see the current status change. If there is no information posted, I would suggest checking back on a regular basis. This information is continually being updated.

You can also contact Bell Customer Service at: 1 866 394-6331 to verify & confirm availability.

Thank you for reaching out to the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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1 REPLY 1

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

It is somewhat difficult to answer your question with the limited information that you have provided.

Bell may not have internet promotions available at a specific location due to several reasons, including limited capacity, eligibility restrictions, or the promotion is simply not being available in that area due to the network & infrastructure that is serving that location. It's also possible there may be a temporary issue preventing new connections.

I have included a web link that reflects the availability of Bell Fibe Internet in your neighbourhood. You will need to enter your address, Your address will be cross checked & verified with Bell Fibe servicing records.

Enter this web link in to any web browser. Do not log in to MYBell!

On the top of the page, enter your address. Select this & fill in the appropriate location information.

Pure fibre Internet | Bell Canada

Once Fibe is available, you will see the current status change. If there is no information posted, I would suggest checking back on a regular basis. This information is continually being updated.

You can also contact Bell Customer Service at: 1 866 394-6331 to verify & confirm availability.

Thank you for reaching out to the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.