Good Day & Welcome to the Bell Community Forum.
Which plan do you currently have?
If you have already made the change online, then the change would be effective immediately. (You could of selected to make the change at the start of your next billing period.)
Prepaid plans:
- You can choose whether the change will take effect immediately or at the start of your next billing period.
- To complete the change, you must have enough funds on your account for the new plan.
Monthly plans:
- You can choose whether the change will take effect immediately or at the start of your next billing period. Until then, your current rate plan and included features remain in effect.
- You cannot change your rate plan while a device upgrade request is in progress. Once you activate your new device, you can change your plan.
- You cannot change from a monthly plan to a prepaid plan and vice versa.
- If you're currently on a rate plan that's been discontinued, you won't be able to get it back once you change it.
- When your contract expires, you don't have to do anything. You can keep your current rate plan as long as it's still in our billing system.
How to change my Bell Mobility rate plan online
Should you require further assistance, please call Bell Mobility at: 1 800 667-0123 or dial *611 from any Bell mobile device.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
