How to log off from My Bell to support privacy - it’s not obvious- never had trouble before

PITA77
Contributor III

You could go to the menu on the home page to log off but now I can’t find it. This isn’t helpful when we are trying to maintain security

 

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2 helpful replies

Accepted Solutions

dks
Community All-Star
Community All-Star

Thanks for your question. To log off the web page, go to the radio button on the top right of the web page which says MyBell and logging off can be found at the bottom of the drop down pick list. You are also signed out the moment you leave the MyBell web page. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day.

As @dks mentioned, if you are accessing your MyBell account by way of a web browser, on the opening page, go to the radio button on the top right of the web page which says MyBell. Select > MyBell. Scroll down & Select > Log out. You are also signed out the moment you leave the MyBell web page & close your browser.

If you are accessing your MyBell account using the MyBell app, select the "People" icon at the top of the screen. This will take you to the My account page. If you are not logged in, you will see a blue box with > Log in. Enter you Username & Password. To logout of your MyBell account with the MyBell app, Select the "People" icon once again. Scroll down to the bottom of the page. Select > Log out(FYI Only. On this same page, you can select the option to automatically: "Log out when closing app.")

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

2 REPLIES 2

dks
Community All-Star
Community All-Star

Thanks for your question. To log off the web page, go to the radio button on the top right of the web page which says MyBell and logging off can be found at the bottom of the drop down pick list. You are also signed out the moment you leave the MyBell web page. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

As @dks mentioned, if you are accessing your MyBell account by way of a web browser, on the opening page, go to the radio button on the top right of the web page which says MyBell. Select > MyBell. Scroll down & Select > Log out. You are also signed out the moment you leave the MyBell web page & close your browser.

If you are accessing your MyBell account using the MyBell app, select the "People" icon at the top of the screen. This will take you to the My account page. If you are not logged in, you will see a blue box with > Log in. Enter you Username & Password. To logout of your MyBell account with the MyBell app, Select the "People" icon once again. Scroll down to the bottom of the page. Select > Log out(FYI Only. On this same page, you can select the option to automatically: "Log out when closing app.")

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.