Bell

gloriadi · ‎12-06-2022

change payment for my plan as my visa card was compromised

BellAntgio · ‎12-08-2022

Welcome to the Community and thanks for your post.

We have a great support article titled How to pay my mobile phone bill on Bell.ca that will help you with the steps on how to update your credit card in MyBell.

Let the Community know if you have more questions.

View reply in original post

BellKris · ‎10-16-2023

Hi there, @PCC. Welcome to the Bell Community.

Depending on how you're using your credit card to make payments, you'll want to look at one of the two following support articles.

If you're using your credit card to make one time payments, take a look at How to add or delete credit cards in the MyBell app
If you have a pre-authorized payment agreement for your credit card, take a look at How to pay my bill, select Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Give those a look, and let us know if we can be of any further assistance.

View reply in original post

WelshTerrier · ‎11-03-2023

It is unfortunate that your credit card has been scammed.

I have included the following two links that you can view on your web browser that will provide you with details on how to add, change or delete your credit card.

Depending on how you're using your credit to make payments, you will need to make these changes in MyBell

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Take care....If you need any further assistance, please reach out once again to the Bell Community Forum.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

WelshTerrier · ‎12-20-2023

I have included the following two links that you can view on your web browser that will provide you with details on how to add, change or delete your credit card. You will need to make these changes in MyBell.

If you have already set up Pre-authorized payments on MyBell, you can add, change, or delete them from this location. Open up your web browser & just go to MyBell if you wish to make any payments changes.

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Take care....If you need any further assistance, please reach out once again to the Bell Community Forum.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

WelshTerrier · ‎01-07-2024

You will need to set up setup One Bill Pre-authorized payment on MyBell.

To set this up,, simply login to MYBell > Select Pre-authorized payment in the One Bill section. > Choose your Method of payment, ie.Bank or Credit card. In your case > Select Credit card > Fill in all of the information fields. > Select Accept terms & condiitions at the bottom of the screen. Once you have completed this, you will never miss a scheduled payment. Your One Bill will be automatically charged to your credit card every month.

I have included the following to assist in answering any further questions that you might have you.

Billing and Payments

My Account & Billing - Bell Residential services

Note: Depending on the timing of your next billing & when you set up your Pre-authorized payment, you may need to make a one time payment as you are doing today. Should an overpayment occur because of this, your overpayment would be applied & credited to your next bill.

If you need any further assistance please let us know on the Bell Community Forum. Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

WelshTerrier · ‎07-10-2024

Good Day & Welcome to the Bell Community Forum.

If you login to your MyBell account with any web browser, Select > Pre-authorized payment in the One Bill section. You can update your method of payment. ie. Bank or Credit card. In your case. Select > Update credit card. Fill in all of the information fields. Select > Accept terms & condiitions at the bottom of the screen.

If you have already set up Pre-authorized payments on MyBell, you can add, change, or delete them from this location. Open up your web browser & just go to MyBell if you wish to make any payments changes.

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

If you need any further assistance, please reach out once again.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

BellAntgio · ‎12-08-2022

Hey there @gloriadi,

Welcome to the Community and thanks for your post.

We have a great support article titled How to pay my mobile phone bill on Bell.ca that will help you with the steps on how to update your credit card in MyBell.

Let the Community know if you have more questions.

Kim2 · ‎04-23-2023

Can I set up a pre authorization payment on a credit card?

Chick · ‎04-23-2023

My credit card got cancelled due to charge not by myself. How do I pay my bill if i have not received replacement?

sandrill · ‎04-26-2023

How do I change my Visa card number?

Brucie · ‎06-26-2023

How to change credit card # for auto payment??

Satishkay · ‎09-30-2023

I don’t want to save my credit card

WelshTerrier · ‎09-30-2023

?? Please explain?

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

AlexS · ‎09-30-2023

You can delete it from MyBell profile.

PCC · ‎10-16-2023

I read the above and I still cannot figure out how to change my Visa number. Why is it so difficult to do this? Most businesses make it super easy to navigate to the payment options. Where is the change payment method. You have a change Visa "because my credit card has been compromised'. What if you just want to change it and your credit card has not been compromised?

BellKris · ‎10-16-2023

Hi there, @PCC. Welcome to the Bell Community.

Depending on how you're using your credit card to make payments, you'll want to look at one of the two following support articles.

If you're using your credit card to make one time payments, take a look at How to add or delete credit cards in the MyBell app
If you have a pre-authorized payment agreement for your credit card, take a look at How to pay my bill, select Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Give those a look, and let us know if we can be of any further assistance.

BabaFergs · ‎10-17-2023

100% !!!!! soooooooo frustrating!! I have spent an hour trying to update my credit card info on my Mac computer and I CANNOT find a way to do it! The credit cards showing on my Bell app on my iPhone are not the same as what shows up on my Mac??!! weird! I can change the phone info but it doesn't transfer over to my computer! Extremely frustrating!! Now I have to call a human at Bell!! not my favourite thing!

Steve2 · ‎11-03-2023

Change my credit card number

WelshTerrier · ‎11-03-2023

It is unfortunate that your credit card has been scammed.

I have included the following two links that you can view on your web browser that will provide you with details on how to add, change or delete your credit card.

Depending on how you're using your credit to make payments, you will need to make these changes in MyBell

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Take care....If you need any further assistance, please reach out once again to the Bell Community Forum.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thor · ‎11-11-2023

I have a new MasterCard number, where do I go to put in a new MasterCard number?

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