How to pay a bill from outside Canada

[OlenaOdesa]

Dear guys! I went on vacation to Europe, and I can't pay my bill no from the Bank application, no from the internet account. How can I do it in-time?

[WelshTerrier · Accepted solution]

Login to MyBell & make a payment using your financial institution or your credit card from the main page, One bill.

[OlenaOdesa]

Thank you, you are right, I tried to do like that, but when I open MyBell & make a payment One bill is absent. Nothing. But then I return to previous menu - and I see that I have to make payment till Aug, 4. 
Why I can’t make payment? Is it blocked because I am not in Canada? 

[WelshTerrier]

Have you set up MyBell with One bill?

Here are three other options:

Option 1. Login to MyBell & on the One Bill portion of the screen Select > Pre-authorized payment & either set up your credit card or financial institution.

Option 2. Select > Make a payment from the One bill portion of the screen. If there is no amount showing, you could look at your billing history for the current bill. If it has been issued, it should be there. You can also make an overpayment & your account will be credited the payment with any surplus credit being applied to the next bill.

Option 3. Make a payment > using either your financial institutions web site or application. You can always overpay & your account will be credited the overpayment & any overpayment amount will be applied to your next bill as a credit.

[UKRAINE 2022]

How to pay a bill if you don't have a Canadian bank? Either your card does not have a CVV code, or it only has 14-15 or without digits? 

[WelshTerrier · Accepted solution]

Good Day.

I wish I could help you, but I can't. Account issues such as this cannot be completed in the Bell Community forum. We don't have access to your account information. This is a site where you can ask questions, find answers, and share your thoughts.

As discussed previously, you can add an authorized family member or trusted person to your account to discuss account details and changes on your behalf. You can also do a wire transfer, Interac e-Transfer, personal or certified cheque, bank draft payment etc. from Ukraine to an authorized family member or friend & have them pay your bill on your behalf.

I have included the following web link that will explain an authorized contact & how to set one up in MyBell.

How to add/change authorized contacts in MyBell

How to add/change authorized contacts in MyBell : Can I allow other people to access my account?

If need be, you can discuss this with. Bell Mobility Customer Service Accounts & Billing vias Bell's online Chat service.

Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada

I am quite sure that you will be able to figure out what is best for you. Where is a will, there is always way to pay your your monthly bill.

Take care.

[Jhpark]

I’m going back to my country tomorrow, so I’d like to cancel my phone plan tomorrow. How can I make the final payment?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer community web site. As such, we do not have access to your account and billing details. There is little we can do to assist you on the Bell Community Forum in terms of your final billing.

If you are leaving tomorrow, you should contact Bell Mobility today & provide them with the date that you want your mobility account to be deactivated. You should also provide them with your forwarding address and contact information. After deactivation, a final bill will be generated on your regular billing date.

All charges will be billed within 90 days of your cancellation date. If your service is cancelled in the middle of a billing period, you will receive a prorated refund for monthly fees billed at the beginning of the billing period that apply to the period after cancellation of your services.

Some charges if applicable, (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply.

You will need to call:1 800-667-0123  or dial *611 from any Bell mobile device to discuss this with a representative.

Thank you for reaching out to the Bell Community Forum.

Take care.