I have installed a SIM card from a different country to my phone as I am touring and vacationing.

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Misses
Contributor

‎01-26-2023 04:07 PM

I have installed a SIM card from another country in my phone. Yet I am getting bell messages.I have an iPhone so using iMessage and messenger to contacts back home.  Am I being charged through bell any extra charges? 

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BellNick
Moderator

‎01-28-2023 01:48 PM

Hey there @Misses, 

Welcome to the community and thanks for your post. 

Are you currently using a dual sim iPhone and have entered the sim in the secondary tray, or your bell SIM is an eSIM and roaming SIM is a physical SIM?

In theory if you are not using a Bell SIM card we would not charge you, however if you're still receiving messages from us, it make us believe that your Bell SIM is still in the device. 

To prevent any roaming charges, make sure your Bell SIM card is not in the device.

 

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BellNick
Moderator

‎01-28-2023 01:48 PM

Hey there @Misses, 

Welcome to the community and thanks for your post. 

Are you currently using a dual sim iPhone and have entered the sim in the secondary tray, or your bell SIM is an eSIM and roaming SIM is a physical SIM?

In theory if you are not using a Bell SIM card we would not charge you, however if you're still receiving messages from us, it make us believe that your Bell SIM is still in the device. 

To prevent any roaming charges, make sure your Bell SIM card is not in the device.