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02-06-2025 09:03 PM - last edited on 02-07-2025 06:14 AM by BellDRock
Why can't a person with bad credit be given a chance, when his/her bad credit was not done with a cellphone provider?
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02-07-2025 06:48 AM
Good Day & Welcome to the Bell Community Forum.
The Bell Community is a place for you to ask questions, find answers and share your thoughts with other Bell customers like you. This is a true peer-to-peer community space; as such we do not have access to the rationale & reasoning as to why you were denied mobility service.
In your eyes, that may be how you see it. In the eyes of the credit bureaus, financial institutions & lenders; they may have a somewhat different opinion.
Credit inquiries, also known as credit checks, are normal and it is expected that you'll apply for credit from time to time. When lenders and others ask a credit bureau for your credit report, they record it as an inquiry.
Your credit ratings are controlled by you & only you. If you are paying your bills in full & on time, then there is no real reason for you to worry about your credit rating.
I can only suggest that you review the following document in its entirety. There is a lot of valuable information in it that may be of benefit & assistance to you.
Credit report and score basics - Canada.ca
Thank you for posting your question.
Take care.
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03-21-2025 06:16 AM - last edited on 03-21-2025 07:11 AM by BellDRock
Good Day & Welcome to the Bell Community Forum.
This is a community forum; a peer-to-peer web site. As such, we would not have access to account & billing details. Bell's security deposit amount varies depending on the specific service and your credit history. Issues such as this cannot be solved on the Bell Community Forum.
Bell may require a refundable security (or safety) deposit because of a credit rating or usage charges. This may happen at any time during the term of your service agreement. They should be providing you with a reason for the deposit.
I have included a copy to this information that is readily available on Bell's website.
What is a security or safety deposit? (bell.ca)
If you wish to discuss this further, it is best that you contact Bell Customer Service: 1 800 667-0123 or dial *611 from any Bell mobile device or for prepaid, call: 1-888-537-9999
Take care.
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02-07-2025 06:48 AM
Good Day & Welcome to the Bell Community Forum.
The Bell Community is a place for you to ask questions, find answers and share your thoughts with other Bell customers like you. This is a true peer-to-peer community space; as such we do not have access to the rationale & reasoning as to why you were denied mobility service.
In your eyes, that may be how you see it. In the eyes of the credit bureaus, financial institutions & lenders; they may have a somewhat different opinion.
Credit inquiries, also known as credit checks, are normal and it is expected that you'll apply for credit from time to time. When lenders and others ask a credit bureau for your credit report, they record it as an inquiry.
Your credit ratings are controlled by you & only you. If you are paying your bills in full & on time, then there is no real reason for you to worry about your credit rating.
I can only suggest that you review the following document in its entirety. There is a lot of valuable information in it that may be of benefit & assistance to you.
Credit report and score basics - Canada.ca
Thank you for posting your question.
Take care.
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03-20-2025 10:56 PM - last edited on 03-21-2025 07:11 AM by BellDRock
I'm looking to open a new account (I've been on my friend's account for a while) and have poor credit. Is there a maximum amount for a security deposit? I have heard different numbers between $200 and $500. Has anyone paid more then $500
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03-21-2025 06:16 AM - last edited on 03-21-2025 07:11 AM by BellDRock
Good Day & Welcome to the Bell Community Forum.
This is a community forum; a peer-to-peer web site. As such, we would not have access to account & billing details. Bell's security deposit amount varies depending on the specific service and your credit history. Issues such as this cannot be solved on the Bell Community Forum.
Bell may require a refundable security (or safety) deposit because of a credit rating or usage charges. This may happen at any time during the term of your service agreement. They should be providing you with a reason for the deposit.
I have included a copy to this information that is readily available on Bell's website.
What is a security or safety deposit? (bell.ca)
If you wish to discuss this further, it is best that you contact Bell Customer Service: 1 800 667-0123 or dial *611 from any Bell mobile device or for prepaid, call: 1-888-537-9999
Take care.
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03-24-2025 11:57 AM
I have been a bell customer for over a year, never paid my bill late not ever yet I still am being asked for a down payment for items such as an watch ultra or an iPad Air or iPad Pro, yet I got two iPhone 15 pro max and two lines without a down payment when I first signed up before I had any record with bell. Why am I being treated as I am not worthy? I was with Roger’s and they gave me whatever I wanted 0$ down and I came to bell cause I was told it was better. I’m begging to think that I should have stayed with my previous provider.
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03-24-2025 01:58 PM - edited 03-24-2025 02:03 PM
The Bell Community is a place for you to ask questions, find answers and share your thoughts with other Bell customers like you. This is a true peer-to-peer community space; as such we do not have access to the rationale & reasoning as to why you are being asked for a security deposit.
Bell may require a refundable security (or safety) deposit because of a credit rating or usage charges. This may happen at any time during the term of your service agreement. They should be providing you with a reason for the deposit.
I have included a copy to this information that is readily available on Bell's website.
What is a security or safety deposit? (bell.ca)
If you wish to discuss this further, it is best that you contact Bell Customer Service: 1 800 667-0123 or dial *611 from any Bell mobile device or for prepaid, call: 1-888-537-9999
If necessary, you can ask to speak to a manager. She should be able to provide you an explanation.
Take care.
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03-24-2025 09:22 PM
Any company reserves the right to not sell you their product on credit. Their risk, their decision.
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