New auto top up plan

[HMakepeace]

I had a monthly prepaid account that I topped up myself. Then just after the last new month had started I received a text from Bell suggesting I sign up for an authorized top-program with a bonus offer. So I did that a few days later into my present monthly $30 plan. However somewhere it said that the top up program should be fully paid at the time I made the switch to the new automatic top-up option. I didn't see anywhere to add additional funds but it looked as though the new option was already in place. My concern at the moment is: will the new authorized plan at $30 make use my credit card details already in place at the beginning of the next month, and do I have to add anything myself now?

[BellAntgio · Accepted solution]

Hey there @HMakepeace , 

Welcome to the Community and thanks for your post. 

In the instance that your plan was paid when you completed the auto top-up via credit card was registered, your plan will be paid automatically on your following Anniversary Date. You can review your payment method via MyBell.

You can find many helpful details on the support page Topping up and managing your Prepaid account on Bell.ca.

Let the Community know if you have other questions.

[BesteG]

I’m wanting to cancel my setup of pre-authorised monthly payments for my pre-pay account, but not sure how to do that. I just want to be able to top up when I’d like to. Can someone help me out with this? (I don’t have the Bell app so can only use the website.)

[Rada]

Hi,

Currently I have 15$ monthly prepaid service on my mobile. Is it possible to pop-up pre-authorized payments of 100$ for 365 days ones on a year instead 15$ monthly?

[Poorman50]

To put minutes PIN number

[Bukola adebayo]

Hi

My network have not been working and monthly charges was deduction aside the manual I did ,when I noticed the monthly due was deducted I had to the cancel manual suscription I did, please help me verify it thanks