Refund or Prize Scam - Email and SMS

GD007
Contributor

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1 helpful reply

Accepted Solutions

BellDRock
Community Manager

The URL at the bottom with .ru is a good indicator this is a smishing, phishing or fraudulent scam attempt.

Remember, we will never send you a direct SMS regarding bill corrections, credits, account or identification updates etc. and will never direct you to click on a 3rd party website or send account info via SMS etc.  When in doubt, always play it safe and never click any link.

Please forward the smishing attempt to 7726 (SPAM), delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud CentreOpens in a new tab or windowto report it.

 

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GD007
Contributor

They ask for credit card for shipping cost $4.95 

BellDRock
Community Manager

The URL at the bottom with .ru is a good indicator this is a smishing, phishing or fraudulent scam attempt.

Remember, we will never send you a direct SMS regarding bill corrections, credits, account or identification updates etc. and will never direct you to click on a 3rd party website or send account info via SMS etc.  When in doubt, always play it safe and never click any link.

Please forward the smishing attempt to 7726 (SPAM), delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud CentreOpens in a new tab or windowto report it.

 

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 Is this legit? 

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 I received this today. Is it scam or what? 

Received an email from: client@resolution_XXXXXX.me   

about $150 refund for overcharge from Bell mobility 

Scam? Phishing? Legit?

thx

 

  • Received an email about a loyalty amount ready to collect. Wondering if it's a scam or real. Can't be too careful now a days. 

It did not come from Bell. Scam! Treat as junk & delete. Do not clink on any links nor reply to this message.

It is pure fraud!

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

It did not come from Bell. Scam! Treat as junk & delete. Do not select any links or open any attachments. Do not reply to this email message.

Bell would never send you a message such as this. It is pure fraud!

Better to be safe than sorry!

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I’m I received an email from Bell Canada today, asking me to answer 9 questions, which would make me eligible for a free gift (new phone, gift card, etc).  Is this legitimate?

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome the The Bell Community Forum.

You have provided me with very little information. If you believe it to be legitimate, then call Bell Customer Service. beforehand to confirm this. Do not reply to this email!

This is just another example of Fraud.... pure fraud! Phishing, etc. etc. Remember one thing .... Do not give out anything to anyone you do not know or trust! Do not share personal information. Do not open links or messages in Emails or text messages!

Reputable companies such as Bell, banks, utilities & highly regarded services & institutions do not send you messages or make calls such as this! They do not call you asking to provide personal information. Hang up! Report the fraud! & Delete!

Caution is the better part of valor! STAY SAFE & BE CAREFUL!

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.