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07-09-2023 12:03 PM
Hi, is there any way to allocate how much data each line can use at high speed before that line's speed decreases? For example if we have 100gb shared data I don't want one user to use the majority of the data at high speed leaving the rest with nothing, but I also don't want to block them completely from data after a certain amount of usage (as was suggested to me in the chat). I could swear my account used to be like this where we each had limits on how much high speed we had before that line was slowed down and now it doesn't seem to be that way.
Thank you for the help
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07-12-2023 10:43 AM
Hey there @Heyhey ,
Welcome to the Community and thanks for your post.
It sounds like you're currently on a family shared plan and previously you would have been on a stand alone plan. When on a family shared plan, the entire bucket is shared within the shared group and you do not have the option to limit certain users.
Let the Community know if you have more questions.
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07-12-2023 10:43 AM
Hey there @Heyhey ,
Welcome to the Community and thanks for your post.
It sounds like you're currently on a family shared plan and previously you would have been on a stand alone plan. When on a family shared plan, the entire bucket is shared within the shared group and you do not have the option to limit certain users.
Let the Community know if you have more questions.
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