Good Day.
You can keep the same MyBell username for as long as you like. However, Bell will delete your username if you don't log in at least once every twelve months.
In order to delete your MyBell Profile username, you must unlink all services from your MyBell Billing & Service profile.
To delete your MyBell Profile username:
- Log in to MyBell using the profile you want to cancel.
- Click My profile at the top of the page.
- Select > Billing and services.
- Scroll down the list & select Billing or Service profile.
- Go to the bottom of page on the right side of the screen select each service as shown.
- Remove each service linked on this bill.
- Follow the onscreen instructions.
- At the bottom of the page select > Delete my profile.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
