Apps Not Loading

Dora
Contributor

Is it local or are apps down in general through the Fibe TV receivers? I have done the proper reboot and still just the loading circle before finally getting an error message.

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1 helpful reply

Accepted Solutions

BellNick
Moderator

Hi there @Dora 
Thank you for your post and welcome to the Community.
To better assist with your concern we will require more information. 
Which receivers do you have (and are they running off Wi-Fi or ethernet connection)?
What apps are you having issues with?
What error message are you receiving?
Have you tried using our Virtual Repair ToolOpens in a new tab or window? It's great for remotely detecting and resolving issues.
Looking forward to hearing back.

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1 REPLY 1

BellNick
Moderator

Hi there @Dora 
Thank you for your post and welcome to the Community.
To better assist with your concern we will require more information. 
Which receivers do you have (and are they running off Wi-Fi or ethernet connection)?
What apps are you having issues with?
What error message are you receiving?
Have you tried using our Virtual Repair ToolOpens in a new tab or window? It's great for remotely detecting and resolving issues.
Looking forward to hearing back.