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08-31-2023 05:12 PM
I have a HD TV with no HDMI input but it does have a VGA input. I have an adapter for HDMI to VGA which works perfectly connecting my computer or laptop or DVR to the TV or monitors but when I try it on the HDMI output of my Bell receiver it does not work. Is this by design or am I doing something wrong?
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09-06-2023 01:21 PM
Hi there @leatherhat
We've taken a closer look into this and the connection you are trying to make with the receiver is not compatible. This kind of set up is not supported since this will cause HDCP issues. For a set up to be HDCP compliant, the STB should connect directly to the TV.
Hope this helps and if you have any further questions, please do not hesitate to contact the Community.
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09-02-2023 10:47 AM
Hi there @leatherhat
Thank you for your post and welcome to the Community.
Do you have to have another HDMI / VGA adapter that you're able to test?
Looking forward to hearing back.
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09-02-2023 08:12 PM
No. But the one I have works with the computer, laptop and DVR connecting to TVs or computer monitor. The only thing that doesn't work is the Bell receiver HDMI.
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09-06-2023 01:21 PM
Hi there @leatherhat
We've taken a closer look into this and the connection you are trying to make with the receiver is not compatible. This kind of set up is not supported since this will cause HDCP issues. For a set up to be HDCP compliant, the STB should connect directly to the TV.
Hope this helps and if you have any further questions, please do not hesitate to contact the Community.
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