Can I do a self install of Satellite dish & receiver?

sunnyslopes
Contributor

is there a way to get a dish and receiver without having to go through the nonsense of talking to reps.  been talking to different reps, at different levels about having equipment shipped and/or installed at my house and so far we have had no luck.   

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3 helpful replies

Accepted Solutions

Good Day.

Thank you for your reply and further explaining the issue. This is a true peer-to-peer community space. As such, we do not have access to your account & billing information. We are here to assist & help you by answering questions, sharing our thoughts, ideas and solutions.

  • If you are a new customer, Bell Satellite TV needs to be installed professionally.
  • The technician will bring the satellite dish to your home and will ensure that it is properly installed and configured.
  • If you are an existing Bell Satellite TV customer, you can install additional receivers that you have purchased yourself. We recommend that HD PVRs be installed professionally due to their complexity.
  • If you are renting your receivers, a professional install is always required.
  • What is Bell Satellite TV Install?

Bell may request a credit check. If you are paying your bills in full & on time, then there would be no real reason for you to worry about a credit check. I can only suggest that you discuss this with Bell Customer Service Accounts & billing. A Bell service representative would be better able to answer an account related question such as this. Please call: 1 866 394-6331

To order Bell Satellite TV and set up your Bell Install appointment, please call: 1-866-353-9153

If we can be of further assistance to you, please advise & we will do our best to answer any of your questions.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Good Day.

Have you contacted Bell Satellite TV?

If your dish is damaged or needs replacement, contact Bell Satellite TV customer support to arrange for a technician to install a new one as part of your service.

You can purchase a 50.8cm dish from Amazon Canada. There are very few other suppliers with compatible satellite dishes available for purchase from within Canada.

New 20 in Bell Dish & Dish PRO DP Plus Twin LNB & DPP Separator : Amazon.ca: Electronics

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Good Day.

Thank you for your reply and further explaining the issue.

This is a true peer-to-peer community space. As such, we do not have access to your account & billing information. 

  • If you are a new customer, Bell Satellite TV needs to be installed professionally.
  • The technician will bring the satellite dish to your home and will ensure that it is properly installed and configured.
  • If you are an existing Bell Satellite TV customer, you can install additional receivers that you have purchased yourself. We recommend that HD PVRs be installed professionally due to their complexity.
  • If you are renting your receivers, a professional install is always required.
  • What is Bell Satellite TV Install?

I can only suggest that you discuss this with Bell Customer Service. A Bell service representative would be better able to answer an account related question such as this. Please call: 1 866 394-6331

How to activate an additional Bell Satellite TV receiver

To arrange for a Bell Satellite TV receiver installation appointment, please call: 1-866-353-9153

If we can be of further assistance to you, please advise & we will do our best to answer any of your questions.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

16 REPLIES 16

dks
Community All-Star
Community All-Star

I am not sure of your question. Can you install it yourself? I have always found Bell sales people easy to deal with. You could visit a Bell store, if you know what your needs are, perhaps. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

It is somewhat difficult to answer your question with the limited information that you have provided.

Satellite TV | Bell TV | Bell Canada

If you prefer & it is more convenient for you, you can purchase Bell Satellite TV at a Bell store. Bell representatives in their stores can help you with selecting a package and signing up for their satellite TV service. You can also book an appointment at a store to discuss Bell Satellite TV service in more detail or arrange for a call back or phone consultation.  Store Locator | Bell Canada

If we can be of further assistance to you, please advise & we will do our best to answer any of your questions.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I can do the self install, however, when talking to the Bell reps on the phone, they have repeatedly informed me that self install is not an option and they would have a professional come install the equipment.  To date, I have been told this over half a dozen times and no one has come to do the install.  Each time there is a different excuse from the credit check going wrong to they don't have anyone in the area.  Bell will also not ship any of the equipment for me to attempt a self install.

The nearest Bell store (only 1 where I live) doesn't have any equipment except remotes, nor could they advise on where to get the equipment.   I am trying to find a place that would be able to ship the equipment, and I could do the install myself.  I have found the receiver a few provinces away that could be shipped.  Finding a good dish that will match a new receiver has been the issue because Bell has told me that the older dishes aren't compatible with the newer receivers.

Good Day.

Thank you for your reply and further explaining the issue. This is a true peer-to-peer community space. As such, we do not have access to your account & billing information. We are here to assist & help you by answering questions, sharing our thoughts, ideas and solutions.

  • If you are a new customer, Bell Satellite TV needs to be installed professionally.
  • The technician will bring the satellite dish to your home and will ensure that it is properly installed and configured.
  • If you are an existing Bell Satellite TV customer, you can install additional receivers that you have purchased yourself. We recommend that HD PVRs be installed professionally due to their complexity.
  • If you are renting your receivers, a professional install is always required.
  • What is Bell Satellite TV Install?

Bell may request a credit check. If you are paying your bills in full & on time, then there would be no real reason for you to worry about a credit check. I can only suggest that you discuss this with Bell Customer Service Accounts & billing. A Bell service representative would be better able to answer an account related question such as this. Please call: 1 866 394-6331

To order Bell Satellite TV and set up your Bell Install appointment, please call: 1-866-353-9153

If we can be of further assistance to you, please advise & we will do our best to answer any of your questions.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

where may purchase a larger dish such as 83 cm or larger 

i have a 20 “ dish that replaced a larger one it worked forvabout 3 weeks lost signal 

thanks 

 

Wakka197
Valued Contributor

I only see 20 inc they sell for bell sat . I looked online . I think that is the standard . I could be wrong . And I assuming . Might have to get replacement one . Cause I think it only one bell uses these days . 

Wakka197
Valued Contributor

Have you checked if dish is pointed the wright way . And check the signal and phone bell to see if you can change to a different sat.  I hate to ask these questions sometimes it can be that too . 

Wakka197
Valued Contributor

IMG_6313.png

IMG_6314.png

 I saw this post to see if you may be pointing at sat that not working to see if it not dish or you were using the one not usable 

Good Day.

Have you contacted Bell Satellite TV?

If your dish is damaged or needs replacement, contact Bell Satellite TV customer support to arrange for a technician to install a new one as part of your service.

You can purchase a 50.8cm dish from Amazon Canada. There are very few other suppliers with compatible satellite dishes available for purchase from within Canada.

New 20 in Bell Dish & Dish PRO DP Plus Twin LNB & DPP Separator : Amazon.ca: Electronics

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

i have one no signal looking for a larger dish

im at 54 38 north

 

Wakka197
Valued Contributor

Wow , I tried looking up dishes and you tell me bigger that good to know 

i need help i have trying to a a 30 inch sat dish 

i have been try to get one through bell numerous hours on the phone with numerous bell reps

i haven't had any luck with bell they keep sending me the 20 inch dish that will not work in northwest  bc 

i have no luck with bell as they try to help any leads on a larger dish would be appreciated

thank you 

 

 

How do I connect a second receiver? I have one in my family room currently and would like to have my second receiver set up with the television in my rec room.

Good Day & Welcome.

Do you have a second receiver that you have previously purchased or are you looking to add a second receiver to your Bell Fibe TV account that needs to be activated?

You can purchase or rent additional receivers on MyBell. Select > TV service. Select > Order your receiver. Choose whether you want to rent or purchase. Rental is: $10.00/mon. Purchase is: $199.00/mon. If you order one receiver, the Installation fee $150.00. The second receiver is an additional $50.00. You can choose between Bell install & self-install. The installation fee is the same for both types on installations.

To make changes to your existing account, please call: 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.