Can I remove just one Super Ecran channel?

[PeterPJ]

Hello,

I'd very much like to remove a Super Ecran channel without removing Crave entirely.

My condo pays for the subscription so I'm not even sure I can remove Crave entirely if I wanted to. But I do have access to add channels to the package and I'd like to remove just one Super Ecran channel - but it shows as having a gray box when I try to do so. 

Is there any way? It's really important to me. Putting a block in every app install or each box is not practical and would not resolve the issue of the content being available using the Restart functionality or directly by going to that through the website or app at the time of broadcast (including a new install or "Easiest" login through a device connected to the router). 

(Yes, I want to block the AO content associated with Crave that is being broadcast nightly or accessible on the box all day through Restart functionality). 

Thank you,

Peter

[WelshTerrier · Accepted solution]

Good Day.

This is a community forum; a peer-to-peer website. As such, we do not have access to your condominium boards accounts & billing information.

I wish we could assist you, but we cannot. If you wish to make changes in the condominiums subscription & viewing choices, then you will need to discuss this with the building manager and or the condominium board.

In order to assist you, we require further detailed information.

Which receivers are you using to view Bell Fibe TV? VIP7802, Bell Streamer? Fibe App?

Please check out the following web links that I have provided below. You will be able to customize the TV guide & block specific channels, set up parental controls, including viewing advisories & password restriction access.

VIP 7802 - Fibe Voice remote control

Please check out the sections related on how to Customize the channel guide & Using Parental Controls: Fibe TV Voice Remote: VIP7802 

Bell Streamer

Check out these sections: Managing & watching programs; Usage & settings > Blocking inappropriate programming.

Bell Streamer: Complete List of How-tos and Tutorials from Bell

Fibe TV App

Fibe TV app tutorials: 

1. How to filter the guide in the Fibe TV app
2. How to use parental controls in the Fibe TV app
3. What is Fibe TV app and how do I use it?

Let us know if we can be of further assistance.

Take care.

[PeterPJ]

Thanks, aware of the purpose of the forum.

Really I'm happy to remove Super Ecran entirely. But Bell reps previously told me it was impossible to change anything about the Crave package, to remove any included channel. I was wondering if anyone has ever had any luck having such done; that perhaps I just didn't talk to the right rep or was not insistent enough perhaps. 

I'm on a VIP7802 box but it's irrelevant because I don't want these channels or content to appear anywhere, especially not in the guide or with a restart capability, locked or not. I tested putting a "lock adult programs" but confirmed if I uninstall the FibeTV it gets lost and the descriptions are visible again. I just really want to remove Super Ecran entirely - no need for it or it's unedited hardcore pornographic content. TMN3 used to do similar years ago but that didn't carry forward. I'm sad it continues on the French version.

Thanks very much,

Peter

[WelshTerrier]

Thank you for your reply. I wish I could assist you further, but I cannot. I am not aware of any other solution that is available that will meet your specific needs.

Take care.