Internet speed improved on secondary TV after an outage

Lancer41
Contributor

My secondary FIRE tv on the first floor of my house was running slow because my modem was in the basement. The tv in our basement runs fine. I was using two pods on the upstairs tv to try & get a quicker response from the startup of my Bell screen. We had a rain storm this morning & the internet went out for a few seconds. The two pods started flashing white but the strange thing is the secondary tv is working faster now & no blue Bell logo shows up. Everything on the tv screen is popping up a lot faster.  I took out the pods from the electric sockets, waited awhile & no change. What happened & do I need the pods anymore?

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Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day.

A very good question. I can not speak for why your Internet speed has increased. I can only speculate that your speed improved as a direct result of what was connected & accessing the internet after your power was restored & your modem restarted.

Have you tried running a modem speed test? Speed tests measure your current connection's maximum speed – how fast your device can upload and download information – by accessing nearby test servers.

A power outage or a restart of your modem can fix some Internet connection problems. It can also improve slow connections, and resolve common wireless issues.

Bell Wi-Fi pods do not increase your speed or bandwidth. Bell Wi-Fi pods continuously optimize your network based on when and where your devices access the Internet in your home. This helps ensure they always get the strongest signal.

After installing a pod, or any time you unplug one, E.g. storm, power outage,etc., it may take up to 24 hours to fully complete the optimization process.

I would wait a bit longer before making the decision to return them to Bell. If they are not needed, then there is no added value in keeping them. That is a decision you will need to ultimately make.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day.

A very good question. I can not speak for why your Internet speed has increased. I can only speculate that your speed improved as a direct result of what was connected & accessing the internet after your power was restored & your modem restarted.

Have you tried running a modem speed test? Speed tests measure your current connection's maximum speed – how fast your device can upload and download information – by accessing nearby test servers.

A power outage or a restart of your modem can fix some Internet connection problems. It can also improve slow connections, and resolve common wireless issues.

Bell Wi-Fi pods do not increase your speed or bandwidth. Bell Wi-Fi pods continuously optimize your network based on when and where your devices access the Internet in your home. This helps ensure they always get the strongest signal.

After installing a pod, or any time you unplug one, E.g. storm, power outage,etc., it may take up to 24 hours to fully complete the optimization process.

I would wait a bit longer before making the decision to return them to Bell. If they are not needed, then there is no added value in keeping them. That is a decision you will need to ultimately make.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.