My Fibe TV login doesn’t seem to match with MyBell login

Brendino
Contributor

My Fibe TV login doesn’t seem to match with MyBell login even though I changed my password. What do I have to do to fix this in order for me to use Fibe TV on data? 

 

0 2 1,253
1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum

Your MyBell login credentials are exactly the same credentials for logging in to the Fibe TV app.

You can verify all of your password settings by logging in to MyBell with any web browser & selecting My profile. You can view and change any of your saved passwords from within this area.

If you changed your MyBell Login password, you will need to also change the password in the Fibe TV app to match this. If you have auto saved your password for the app, you will need to delete this & re-enter your new password at the login screen. If unsure of just  how to do this, then delete the app, reinstall the app & enter the correct password.

I have also included this link to assist you in managing user names & passwords

 Manage Bell usernames and passwords 

Thank you for posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum

Your MyBell login credentials are exactly the same credentials for logging in to the Fibe TV app.

You can verify all of your password settings by logging in to MyBell with any web browser & selecting My profile. You can view and change any of your saved passwords from within this area.

If you changed your MyBell Login password, you will need to also change the password in the Fibe TV app to match this. If you have auto saved your password for the app, you will need to delete this & re-enter your new password at the login screen. If unsure of just  how to do this, then delete the app, reinstall the app & enter the correct password.

I have also included this link to assist you in managing user names & passwords

 Manage Bell usernames and passwords 

Thank you for posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

BellNick
Moderator

Hi there @Brendino 
Thank you for your post and welcome to the Community.
We wanted to check in to see if you are still experiencing issues accessing your Fibe TV app and if so, have you tried what @WelshTerrier suggested?
Looking forward to hearing back.