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04-23-2024 05:31 PM - last edited on 04-24-2024 08:27 AM by BellDRock
My Fibe TV login doesn’t seem to match with MyBell login even though I changed my password. What do I have to do to fix this in order for me to use Fibe TV on data?
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04-24-2024 07:27 AM
Good Day & Welcome to the Bell Community Forum
Your MyBell login credentials are exactly the same credentials for logging in to the Fibe TV app.
You can verify all of your password settings by logging in to MyBell with any web browser & selecting My profile. You can view and change any of your saved passwords from within this area.
If you changed your MyBell Login password, you will need to also change the password in the Fibe TV app to match this. If you have auto saved your password for the app, you will need to delete this & re-enter your new password at the login screen. If unsure of just how to do this, then delete the app, reinstall the app & enter the correct password.
I have also included this link to assist you in managing user names & passwords
Manage Bell usernames and passwords
Thank you for posting your question.
Take care.
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04-24-2024 07:27 AM
Good Day & Welcome to the Bell Community Forum
Your MyBell login credentials are exactly the same credentials for logging in to the Fibe TV app.
You can verify all of your password settings by logging in to MyBell with any web browser & selecting My profile. You can view and change any of your saved passwords from within this area.
If you changed your MyBell Login password, you will need to also change the password in the Fibe TV app to match this. If you have auto saved your password for the app, you will need to delete this & re-enter your new password at the login screen. If unsure of just how to do this, then delete the app, reinstall the app & enter the correct password.
I have also included this link to assist you in managing user names & passwords
Manage Bell usernames and passwords
Thank you for posting your question.
Take care.
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04-25-2024 05:23 PM
Hi there @Brendino
Thank you for your post and welcome to the Community.
We wanted to check in to see if you are still experiencing issues accessing your Fibe TV app and if so, have you tried what @WelshTerrier suggested?
Looking forward to hearing back.
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