No season separation on Global TV programming-On Demand

[Teachermom]

Good morning,

I've noticed that there is no season separation on Global's programming. All seasons are in one long list. Also, the graphic artwork title page associated with each season is missing. The shows are CSI: Vegas, FBI, FBI International, FBI Most Wanted, NCIS, NCIS Hawaii. In the summary section of FBI Most Wanted, the actor Julian McMahon is listed. He's no longer with the show and the artwork for its title page features a picture of him. NCIS also has incorrect actor information. Pauley Perrette is no longer with the show and Mark Harmon has left, but remains as an executive producer. 

Over on other networks, their show seasons are separated and the correct graphic artwork title pages are up to date.

The Global TV lists need to be cleaned up. 

 

[BellPatricia]

Good day @Teachermom,

Thanks for posting 🙂

We want to dig into this a bit deeper for you. Can you please share any photos with the Community to help with our investigation?

Looking forward to your reply,

- Patricia

[Teachermom]

Here's and example for FBI Most Wanted.

[BellPatricia · Accepted solution]

Thanks for sharing @Teachermom,

We checked into this a bit further, and confirmed that as we still provide access to five seasons of FBI: Most Wanted, actors and producers that were in previous seasons will still be listed in the cast list/photo thumbnail. That applies to any other show available on Demand as well.

Can you also clarify if you are using the search function, and typing in the name of a show or if you are going directly to the On Demand menu, and scrolling through to select/view content?

- Patricia

[Teachermom]

I'm going directly to the On Demand menu to select content. Interesting point you raised about the photo thumbnail. In the case of FBI: Most Wanted, the character in the thumbnail (portrayed by Julian McMahon) was killed off a couple of seasons ago. City TV's programming does have season separation and the thumbnail photos are different for each season.

 

The only reason why I bring this up, is the season separation is cleaner, and in my humble opinion, more professional. Thanks for your explanation Patricia.

[AlexS]

The episodes are separated by season on the Fibe TV app though. You can also rewind on the app.