Unable to login to the A&E app with MyBell credentials

[Simba_2012]

Hello, 

Trying to access the AE channel but will not let me.

[WelshTerrier]

Good Day.

In order to answer your question, can you please provide us with some further information.

1. Which Bell TV package do you subscribe to?
2. Which Bell TV service do you have? Fibe TV, Fibe TV App, or Satellite TV
3. Have you logged in to your MyBell web account and confirmed that the A&E channel is included as part of your Bell TV channel package subscription?

If the A&E channel is not included as part of your existing package, this station can be added as an À la carte TV add-on channel on MyBell.

FYI Only. The A&E channel is included in the Bell TV: Good, Better, & Best packages. It is not included in the Bell Starter package. It is not included in the Fibe TV App: Basic & Premium packages.

Take care.

[Simba_2012]

Hello,

I have the Fibe TV- good pkg. AE is one of my a la carte channels. I did try multiple times.

[WelshTerrier]

If you're missing channels on your Bell Satellite TV receiver, try:

1. Synchronize your programming: Sync your programming online. Simply follow the on-screen instructions or call 1 866 337-4617 to synchronize your programming by phone 24/7.

   Note: Once you have completed the reactivation process, it takes an average of 15 minutes before you can view or record programming. In some cases, it may take up to two hours. While this is taking place, you may see an error message on your TV screen.

2. Reset your receiver: On most models, simply hold the POWER button on the front of your receiver for 5 to 8 seconds and then allow it to reset the satellite sign

If after checking out the above suggestions and you are still unable to access the A&E channel, I would contact Bell Customer Service Tech Support. Bell Fibe TV: 1 866 797-8686   Bell Satellite TV: 1 888 759-3474

Take care.

[Wieslaw]

Chanel’s not working 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

I have reconfirmed that the A&E channel on Bell TV is up and working. Are you still experiencing a problem in viewing this station this morning?

If so, could you please checkout the following “Helpful reply” with the ✅ that is included.

If after checking out these suggestions and you are still unable to access the A&E channel, I would contact Bell Customer Service Tech Support. Bell Fibe TV: 1 866 797-8686   Bell Satellite TV: 1 888 759-3474

Take care.

[Simba_2012]

Hi Channel is still not working on A&E side. Contacted Bell and everything on Bell side is fine. A&E is not recognizing my Bell credentials.

[BellPatricia · Accepted solution]

Hi there @Simba_2012 

Thank you for reaching out to the Bell community 🙂

If you're still experiencing login issues, try downloading the Bell Fibe TV app. You'll find all A&E On Demand content there.

Let the community know if you have any more questions.

@BellPatricia