Unable to login to the Sportsnet Now app with MyBell credentials

[HBillyJr]

Unable to Login to the Sportsnet Now App with TV Provider option as I have in the past using my Bell credentials?

Error messages.

[Sparkeh]

Attempts to sign in to sportsnet through service provider givez the message " bad request"

[BellPatricia · Accepted solution]

Hey there @HBillyJr & @Sparkeh 

Thank you both for reaching out to the Bell community. 

What type of device(s) are you using? Do you still have access to Sportsnet on your TV receiver?

@HBillyJr are you also getting a "bad request" error message? 

There are a few different things you can do to try and resolve this.

• Ensure you are still subscribed to Sportsnet in your MyBell profile.
• Restart your device and your internet connection.
• Uninstall/reinstall the app.
• Test on a different device.

Let us know if you have any more trouble after that.

@BellPatricia 

[lysd]

I have been trying to log into Sportsnet on my PC and phone to watch Blue Jays games and it continues to just refresh the bell login page over and over. I have tried it on a different devices and get the same results. I did try logging on to TSN with the same info and that login portal worked so I have the correct username and password. Bit stumped on how to trouble shoot this. I contacted sportsnet and they said that this was a bell login issue. 

Any tips are welcome!

[BellPatricia]

Hi there @lysd 

Thank you for reaching out to the Bell community 🙂

Do you get a specific error message when you try to log into Sportsnet on your PC?

Please try out the troubleshooting suggestions that we posted above and let us know if you are still having trouble.

@BellPatricia 

[AjEdmo]

Hi there. I am having the same issue.  When trying to log in to Sportsnet using my bell tv credentials I can’t get past the loading screen. This used to work quickly without fail every time. It’s only the Sportsnet app. The log in process for TSN and Crave work with no issue.  Using iPhone 16 pro max.  Same issue on my web browser using Microsoft edge. 

please help.  
thank you.  

[WelshTerrier · Accepted solution]

Good Day & Welcome to the bell Community Forum.

@AjEdmo  Can you please share some further information with us?  Are you able to access Sportsnet on your TV receiver? Are using accessing Sportsnet from at home or from another location? Are you using a VPN?

There are a few different things you can do to try and resolve this:

1. Verify your device iOS / OS and apps are up to date.
2. Clear your cache, cookies & history on each of your devices or computer.
3. Uninstall/reinstall the app.
4. Ensure you are still subscribed to Sportsnet in your MyBell profile.
5. Restart your device and your internet connection.
6. Test on a different device.
7. Confirm your Bell login: Username & password.
8. Check that you have an active subscription on MyBell that includes Sportsnet.

Let us know if you require additional assistance.

Take care.

[Wakka197]

Did you log in . Casue I know I can on my iPhone . But if you have Apple TV . It works for awhile and then logs out and it showing it loading app . But it working for now .  I’m happy it working .

[AjEdmo]

Yes. Sportsnet works on the satellite receiver without issue. I am attempting to access from my home and on my phone.  I am subscribed to the channel.  As I mentioned the sign in for TSN works no problem it’s only with Sportsnet. 

Once you submit your credentials, you are taken to a white screen with the orange loading bar.  You cannot get further than this screen.  When you try with the web browser, you get routed to a black screen 

[BellPatricia]

Good day @AjEdmo 

Thank you for reaching out to the Bell community 🙂

We are happy to help. I have sent you a private message in order to get more info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Fox2]

Same thing happens with me… did you ever solve this, I’ve talked to 7 different technical support people on the phone and they are all clueless. 

They just blame Sportsnet but I am very aware it’s a Bell issue after speaking with Sportsnet Support. 

[Wakka197]

Yeh I figured it was that , it has worked for a while and stop and this has been happening for a couple of years . From 2021 I noticed there been problems on and off . It sad it has been happening . It like it not a big deal . So I hope you get it fixed . I like coming here to see if it gets fixed casue usally I come here to see if it not working for me it not working on devices 

[BellPatricia]

Hey there @Fox2 & @Wakka197,

Thank you for reaching out to the Bell Community 🙂

To start, please share a screen shot of the error you get when you try to log into the Sportsnet app.

Also, what type of device are you using, and are you able to test a different device to see if the issue persists?

We recommend that you ensure both the app and device are up to date. Uninstall and reinstall the app, and then reboot your device.

Please try that out and let us know if you are still having trouble.

@BellPatricia 

[ericelam]

I am getting this same issue trying to login with my Bell credentials to watch Sportsnet: 

- Web (using Chrome)

- Android Sportsnet app

- Google TV Sportsnet app

Error in console:

GET fedportal.ges.bell.ca/affwebservices/public/saml2sso?RelayState=2be 5Sa1roT6Pm9rKPXUUUftm3Mmu44wBlibdKOvjvLZeiFGDOjv0%2FbSbh%2BxLn33H6Cg%3D%3D net::ERR_HTTP_RESPONSE_CODE_FAILURE 404 (404)

[Speedbird]

I also am having the same issue when trying to watch Sportsnet.

I also tried to see if it was just Sportsnet by logging into Global with my Bell credentials and am getting the fedportal.ges.bell.ca page not found error.