Good Day.
Thank you for posting your question.
Before replying to your question, I followed up last evening and again this morning to see if I could replicate your issue with: "white dots on the right side of screen on Sportsnet 4K." There were no visible white dots that could be seen. The picture was sharp and clear. Images were vivid and detailed.
The white dots on a channel, E.g. Sportsnet 4K 1395, feed are likely a signal or encoding issue that is coming from the broadcaster, rather than a problem with your TV. It can also be a display artifact caused by refresh rate lag or other settings, especially with high contrast 4K content.
Have you tried to do any troubleshooting? Have you tried changing channels to see if this issue is the same on other non 4K channels. Has this been a recurring issue?
- Is this issue only on the Sportsnet 4K 1395 channel? Are you experiencing this same problem on Sportsnet ONE 4K 1396 & on TSN 4K channel 1399?
- Have you tried to do a full power off / on with your receiver & TV?
- Have you verified your video setting?
- Please check your HMDI cable and ensure it is seated properly. If need be, switch out this cable to see if this makes a difference.
Please let us know if we can be of further assistance to you.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
