Is it a new TV? Make & model? Is it a Smart TV? Does it have an E-manual for setup? In most cases, it should be a simple process of setting up the Wi-Fi by choosing your network name & entering your login name & password.
Once this is completed, if it is a Smart TV, you may need to download the manufactures app that you wish to use.
Have you tried contacting the tv manufactures support line for assistance?
Keep us posted. Let us know if we can be of further assistance.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
