Bell Streamer error message 1009F-9D28

[Peter3]

We are trying to watch the news and are having what I would call buffering when we try to change channels.  We have unplugged the tv from the box and that has worked in the past, but not so this time.  Suggestions?  We will call if necessary...

[BellPatricia]

Good evening @David1959,

Thank you for reaching out to the Bell Community 🙂

What type of Smart TV are you using?

We recommend rebooting all of your equipment, including your Smart TV and the modem. 

Test that out, and let the Community know if you are still having trouble.

- Patricia