Global TV app - Authentication error

Sweetginger
Contributor

I'm trying to activate the Global TV app on my TV. I put in the code and tried to login with the mybell account. It doesn't do anything. Please help.

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I can not use my bell user id and password to sign in global programing . IE . watch TED . WHY ?

I just get a weird shell window that appears to be running script to connect but never does. Says loading , but nothing . HELP.

I have the same problem with city tv , Sportsnet. Why do I pay a subscription to the channels and still receive a not authorized even though I can losing to the site through my tv provider?? 

That’s precisely what the issue is. No one at Bell believes this is ongoing. They think it’s been resolved months ago.  It’s NOT working. 

I had to delete the app on my tv a couple times and try the code from the global tv app from my tv on my computer or phone a couple times before it would work. I never logged into Bell on my computer but went to  https://watch.globaltv.com/activate

 

 

 

 

This worked. Thank you. I did have to click on it a couple of times before it got me to the activation code. Eventually I did get in.

Glad it worked for someone!

MCoop
Contributor III

This has started happening to me again. I’m logged into the global app on my iPhone 12 and on my TV but Bell won’t authenticate the watchglobaltv.com login at all. It just spins and spins like it did last time. Can anyone at Bell help again? I also can’t log into Bell Support forum on my laptop (again). When I navigate to anything on the forum it logs me out.  I’m doing this on my phone which is recognizing me. Help! 

Hi there @MCoop 

Thank you for reaching out 🙂 

Are you still being logged out each time you navigate to another page in the Bell Community forum?

Check out this Helpful replyOpens in a new tab or window for a tip on how to resolve the authentication error on the Global TV app, and let the Community know how everything is going.

- Patricia 

Hi Patricia,

The issue is only with the bell Fibe web-based app. I’m logged into the Global app on my Roku TV and on my iPhone 12. However, when I attempt to login to watch.globaltv.com on my laptop (Chrome/Windows 10). It either just spins or I get the following error message: 

“BAD REQUEST 

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. “

This message is from “fedportal.ges.bell.ca/….”

When I go to the bell forum main page, it lets me log in but kicks me back to the My Services page when I log in. If I attempt to go back to the forum, it logs me out again. I also opened the link from this email, clicked Reply and it took to a login page. When I was finished logging in, it took me back to the home page of the forum and I’m logged in. But when I try to go back to the original message to reply to you, it logs me out again. 
Tried multiple times- same or similar result every time. 
This response is from my iPhone where I have no issues. 

Thank you for your reply @MCoop,

Have you tested in another web browser too?

To start, we recommend that you clear your history/cookies/caches and then reboot your computer. Make sure you are not using a private browsing session or a VPN, and verify that your browser is up to date as well. 

Let us know if you are still having trouble afterwards.

- Patricia 

 

Having trouble getting live Global TV.  I try and input the code and is says I’m not subscribed.  But I own it it says

 

 

Good Day & Welcome to the Bell Community Forum.

 Which device are you are you trying to activate? Have you tried deleting the app & reinstalling it?

https://watch.globaltv.com/activate

If activating from a computer have you cleared your history, cache & cookies and / or tried a different browser?

Have you tried to login directly on the Global TV site?

Watch TV Shows & Movies Online Free | Global TV App

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

how many times is a few? I'm having the same issue, the website is saying I'm only subscribed to global news and the app is just saying I'm not subscribed at all even though I'm still getting all the channels on the satellite.

 

Good Day & Welcome to the Bell Community Forum.

 Which device are you trying to activate? Have you tried deleting the app & reinstalling it? Are you logging in the with your MyBell account credentials?

https://watch.globaltv.com/activate

If activating from a computer have you cleared your history, cache & cookies and / or tried a different browser?

Have you tried to login directly on the Global TV site?

Watch TV Shows & Movies Online Free | Global TV App

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

yep done all that, it won't work on any device the website, roku tv, phone nothing. Can log into crave, sportsnet, tsn ect using my bell account no problem it's just global