“Busy” tone on home phone - cannot make/receive calls

[Mae3]

The phone is always Busy!
Can not dial out and all incoming calls go directly to voicemail. HELP!

[BellPatricia]

Hey there @Help Me Please 

Welcome to the Bell community 🙂

Please let us know if your home phone service is working after trying the suggestions from @dks & @WelshTerrier

I will be here to help if you need anything further.

@BellPatricia 

[Fatcheeks]

I can make outgoing calls on my landline, but when a call comes in on my landline, and I pick it up, I get a busy signal

[WelshTerrier]

Good Day.

Have there been any recent changes made to your Bell services? If you have Bell Home phone service, after a modem change or factory reset, your home phone line requires a reset in order for it to work properly. A telltale indicator for this issue is no ring on incoming calls & the fast busy tone condition when you pick up the telephone receiver.

Are there any error messages on your modem? Have you tried to reboot your modem? If you are still having trouble we recommend using the Bell Virtual repair tool. Please select this weblink: Virtual repair tool

If there is still no dial tone or you are getting a fast busy or message on your modem, after completing all of the above, please contact Bell Tech Support at 310-BELL or 1-866-310-BELL or #611 from any Bell mobile device.

Take care.

[BellNick]

Hi there @Fatcheeks 
Thank you for your post and welcome to the Community.
We wanted to check in to see if you had a moment to review the thread and try any suggestions advised and to see if you are still experiencing issues with getting the busy signal?
Looking forward to hearing back.