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05-11-2022 08:16 PM - last edited on 02-16-2024 08:44 AM by BellDRock
Is there a way to turn my wi-fi off on the modem besides just unplugging everything. Thank you.
Solved! Go to Solution.
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04-16-2023 08:12 PM - edited 04-16-2023 08:13 PM
When radios (wifi routers) of similar frequencies transmit too close to eachother it can damage the receiver of the radio. Even of damage doesn't occur, it can cause performance/coverage issues as the radio may have a protection circuit to attenuate the receive signal.
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04-17-2023 06:05 AM - edited 04-17-2023 06:11 AM
@jsn wrote:When radios (wifi routers) of similar frequencies transmit too close to eachother it can damage the receiver of the radio. Even of damage doesn't occur, it can cause performance/coverage issues as the radio may have a protection circuit to attenuate the receive signal.
I am familiar with the theory. However, is it a realistic issue? Have you experienced it directly?
Bell acknowledges that Wi-Fi interference can be an issue, https://support.bell.ca/internet/connection-help/about_2.4_and_5.0_ghz_wireless_bands from a number of sources and offers solutions to attenuate that interference, https://support.bell.ca/internet/connection-help/optimize_device_speeds , but I would wonder about transmitter/receiver damage. The Virtual Repair tool and the Wi-Fi Checkup tool found in the Bell app for smartphones are also ways to tune your wireless network, at least through the modem. But the hidden networks in the Giga Hub, which are intended for Fibe TV I believe, can't, to the best of my knowledge, be shut off.
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04-22-2023 02:14 PM
Hi,
Can a new firmware be updated to all the home hubs so we can have more control of the each wifi radios? Be wanting this feature since these modems were released for example turn off 5g radio 1 or 2 separately?
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07-25-2023 10:12 AM
HI there I would like to know how I can access my router and turn the wifi signal on and off or set the time of day when I want it to go off. That way I can control the kids access to it at any given time. I.e. Like when its time for lights out and go to bed
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07-25-2023 11:15 AM
There is no simple way of doing this with just an on or off button or time of day set to turn off your Wi-Fi with your modem
Here are two methods of controlling Wi-Fi:
1. Bell Modem
When you log into your modem portal via 192.168.2.1 select Manage my Wi-Fi to turn Whole Home Wi-Fi ON & OFF. You should then see the Advanced Wi-Fi Setting menu. From there you can turn off the Wi-Fi radios by using the ON/OFF slider.

2. Bell Wi-Fi app
This a much simpler & easier method of controlling your devices & their usage.
What is the Bell Wi-Fi app and how do I use it?
What is the Bell Wi-Fi app and how do I use it? : Installing the Bell Wi-Fi app
Managing your connected devices
Managing your connected devices
View devices and connection information.
View all the devices connected to your Wi-Fi network.
- Open the Bell Wi-Fi app and log in with your MyBell username and password.
- Touch the devices icon at the bottom of the home screen.
- Under the device name, you can see how long it has been online or when it was last connected to your network. If a device is offline for more than two weeks, it will be removed from the list.
- Select a device to learn more about it.
- Under the device name, you’ll see it’s connection quality rating, what channel it’s on and other device details.
- Touch a device name to change its name, or touch the menu icon (three dots) in the top right corner and select Rename device.
Block or pause Internet access by device
Quickly pause Internet access for a device, or schedule regular times when a device will be blocked from accessing the Internet.
- Open the Bell Wi-Fi app and log in with your MyBell username and password.
- Touch Devices at the bottom of the home screen.
- Select the device you wish to block Internet access.
- To pause Internet access immediately, touch Pause.
- Touch Pause once to block Internet access for 15 minutes, twice for 30 minutes, or a third time to remove the block.
- To schedule times when Internet access is blocked, touch Block Internet access.
- Select one of the available options to block the device for a period of time:
- Until end of day
- School nights
- Bedtime
- Indefinitely
- Custom
Note: You can customize the time range for the school nights, bedtime, and custom options by touching the time stamp above the option.
- Touch Set Internet block.
- To unblock a device, touch the X next to the Internet block on the device page, and then touch Unblock.
Keep in mind that this feature only limits Internet access from your Wi-Fi network. Cellular data can still be used while this function is enabled and downloaded content may still be accessible.
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08-23-2023 11:02 AM
Hi Folks
i am setting up nest pro wifi system and need to turn off my Home Hub 4000 wifi. How do I turn this router into a non wifi router?
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09-01-2023 11:23 AM
it seems impossible, there are always hidden wifi activated
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09-01-2023 11:53 AM
To turn off your SSID broadcast, log into your modem portal via 192.168.2.1 Select Manage my Wi-Fi to turn Whole Home Wi-Fi ON & OFF. Slide Whole Home Wi-Fi to OFF.
You should then see the Advanced Wi-Fi Setting menu. From there you can unselect the box titled Broadcast SSID.
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09-01-2023 12:22 PM
There is no way to permanently disable/turn off off all wifi radio bands on Bell's modems. There's a hidden band for TV, which will turn back on whenever the modem is rebooted.
But if that's not the absolute requirement, you can disable wifi on the HH4K by turning off "whole home wifi" and then turn off the visible radio bands.
Log into the Hub's dashboard --> Manage my Wi-Fi-->toggle off Whole Home Wi-Fi.
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09-03-2023 12:12 AM
That's nice to see.
After testing it, it doesn't seem to work as it should.
The transmit power only works for 2.4 GHz and not 5 or 6 GHz.
Also, when turning off the wifi signals, it only hides the SSID, the rule as I noticed after several attempts is: at least one wifi signal stays on, the 2.4 or the 5 ghz signal.
I was hoping to have the option to kill the wifi signal, as it's electromagnetic waves/radiation, and in case someone is sitting next to the router he should have the option to turn off the wifi and keep internet over RJ45 for example.
Why is that ?
the solution for me would be to disassemble the router and see if I can unplug the Radio card maybe.
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09-03-2023 12:18 AM
Even with that, You still get one wifi signal active, either a 2.4 ghz or 5 ghz, with the SSID hidden.
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09-03-2023 08:08 AM
"the solution for me would be to disassemble the router and see if I can unplug the Radio card maybe."
You're joking, right? The modem is Bell's, not yours.
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09-03-2023 08:23 AM
As I wrote the other day:
"There is no way to permanently disable/turn off all wifi radio bands on Bell's modems".
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09-03-2023 09:01 AM
@sjfs00 wrote:Also, when turning off the wifi signals, it only hides the SSID, the rule as I noticed after several attempts is: at least one wifi signal stays on, the 2.4 or the 5 ghz signal.
I was hoping to have the option to kill the wifi signal, as it's electromagnetic waves/radiation, and in case someone is sitting next to the router he should have the option to turn off the wifi and keep internet over RJ45 for example.
Why is that ?
the solution for me would be to disassemble the router and see if I can unplug the Radio card maybe.
The solution you ask for is just not currently possible, as the "hidden" wi-fi is required by Bell for Fibe TV, even if you don't subscribe to that service. Disassembling the modem/router is not recommended, as it is the property of Bell. Any pictures of the device's internals on the internet (they are out there) also suggest that the radio is part of the device's integrated circuits.
I sit next to the Giga Hub (90 cm distance) and notice no ill effects.
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09-03-2023 02:05 PM
What if you run it in bridge mode?
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