Forum posts

Resolved! No local network after blocking internet access with Bell Wi-Fi App

Hello, Im using the Bell Wifi application to block internet access to one of my ethernet device. The block work, but it also block all local network connection, the documentation say it should not block local network.  have try with IP address and de...

Jonathan by Contributor III
  • 8949 Views
  • 25 replies
  • 21 likes

Resolved! Error 1202 on HH4000

We are a new Bell user and we have the new HH4000 Gigahub. We have only been with the service for a week but are facing a constant issue where after resetting the HH4000 all devices can connect to the wifi and access internet BUT after some time all ...

DalBert by Contributor
  • 219438 Views
  • 118 replies
  • 68 likes

Wyze Camera App causes Bell Internet to drop.

I switched to Fibre to the Home, 1.5GB/s, in February 2023. My set-up is quite standard, a Bell Giga Hub running my network with a couple of PCs, an i-phone, Andriod phone, a couple of i-pads. Most are connected by WiFi, one PC is connected by Ethern...

Gord_R by Contributor III
  • 2627 Views
  • 15 replies
  • 2 likes

Resolved! Bell Home Hub 4000 Error 1201

Today my bell internet Fibre 50 FTTH stopped working. My device still showed connection to the Wifi but there was no internet. The modem showed “Error 1201 - Low fibre signal Check fibre connection”. Restarting modem couldn’t fix the problem.  

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Boonh by Contributor
  • 147782 Views
  • 47 replies
  • 25 likes

Resolved! Home Hub 4000 SSID broadcast off

Why doesn't the Home Hub 4000 have the option to turn off SSID broadcast?  It is a security issue.  

Pauls by Contributor II
  • 17688 Views
  • 21 replies
  • 22 likes

Resolved! Home Hub 4000 dimensions

I need to convert to the Home Hub 4000 and no where can I find the dimensions - height, width, depth.  Current router is a 2000 and located in a custom cabinet.  Not sure the new one is going to fit? 

Resolved! New gigahub - Google Home cannot connect to speakers

A family member was upgraded to Bell Fibe and got a new Giga Hub.None of their Google speakers worked. I factory reset one and tried to add it. The network can see it but can't connect it in the final step. The Google Home app told me to disable AP i...

Chase33 by Contributor II
  • 5829 Views
  • 20 replies
  • 9 likes