Connecting Bell fibre directly to UDM SE with SFP+ and PPPoE

DMot
Contributor III

Has anyone connected directly to their router with an SFP and PPPoE or another method?  I'm looking for the right 10Gig SFP, but I'm not sure what one to get

I have a Ubiquitiy UDM SE gateway/router.  Currently I have a 10 Gig SFP+ to RG45 with a patch between it and the HH4K's 10G RJ45 port.  I'd like to eliminate the HH4K and go direct if possible.

thanks.

0 150 66.9K
150 REPLIES 150

iDVB
Contributor II

Wow, thanks for that DMot. Sorry I didn’t get back before. But this is precisely everything I’ve done and experienced as well. Even down to what my future goals are. I’m not a big fan of double nat as VPNing in is now not as straightforward. Having the WifiMan app from ubiquity helps though. You can use “Teleport” to VPN in.

no need for the SE.

the UDM Pro should handle it just fine.

ADMZ can get troublesome whenever a new IP is handled by Bell, as it takes time for the UDM to sync.

I did a regular DMZ to my UDM Pro, getting up to the advertised 3gig up and down, and using wireguard for the VPN.

I've plugged a cat6 on Bell's 10gig port to an rj45 sfp module on the UDM Pro, enabled DMZ from the bell router to UDM, enabled wireguard on UDM, and configured a dynamic dns solution.

unfortunatelly, the GPON is soldered onto the router... such a crap decision from bell, and I can't plug the fiber directly to UDM. even if I was able to, bell relies on PPoE cuz they are stick in the 90s and that alone would consume some bandwidth...

DPS1
Regular Contributor

Guys - just a few additional comments:

1. I have been using ADMZ for a couple months now, and getting the public IP on my XG Pro. I do from time to time see some latency on my controllers GUI. Sometimes a reboot of the Bell modem resolves it and other times it doesn't. But in  a general sense, 96% (give or take) of the time I'm seeing 2MS response times. 

2. I did test a double NAT which never produced latency, Obviously you need to ensure that the private IP space on the UDM Pro/SE/XG is different than the Bell IP's. I also reduced my DHCP scope on the Bell router to just two addresses, to ensure none of my network devices ever picked up a Bell private IP from DHCP. I also disable wireless on the GigaHub as a further fail-safe but i appreciate some people us it.  

3. Few users on this platform provide guidance on adding the MAC address of the NIC on the UDM/UDM Pro/XG into the GigaHub when setting up ADMZ. For me, the easiest way to find it is to SSH ( I prefer Putty over the built in SSH feature from UNIFI) into your UNIFI gateway, and after logging in, type "ifconfig". This will list all interfaces and look for the Bell connection. In my case it's "eth2" and you can see the mac address below, beside the word "ether". This is the mac address you need to use when setting up ADMZ.

eth2: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 142.188.10.xxx netmask 255.0.0.0 broadcast 0.0.0.0
inet6 fe80::d221:f9ff:fe81:a00d prefixlen 64 scopeid 0x20<link>
ether d0:21:g7:81:a0:9c txqueuelen 10000 (Ethernet)
RX packets 325481726 bytes 404341307679 (376.5 GiB)
RX errors 0 dropped 0 overruns 0 frame 3
TX packets 189496223 bytes 116485178301 (108.4 GiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
 

4. I get about 8.8 Gigs up and down using this method. I got the identical speeds using a double nat. 

5. PPOE for me was a disaster as I've written before. I tried several enterprise grade routers including a test with a pFsense PC with an i9, 64 gigs of RAM and NVME drives as PPOE is a resource hog, and sadly limits itself to a single core. No matter what I tried, I could never get speeds of more than 3.8 down and approx. 1/2 of that up. Its an ancient technology that has never been upgraded and never will as i understand it. So its just not an option. 

I hope this helps!

 

gponcho
Contributor II

Hi all,

 

 Okay I hope you all can help.

Using the Transceiver I connected the Ubiquiti SFP + port t to the Bell Hub.  Once I did that My two Bell TV boxes stopped working and complained that it could not find a WIFI connection to the HUB. Not sure how to resolve. I do not want any of the current Bell boxes to be picked up by the UDM PRO.  The UDM PRO will replace the ASUS router in my current network.

Additional info:
1. Internal IP address being used is 192.168.1.x

2. The UDM Pro will be my Gateway so I gave an IP address of 192.168.1.1

3. The UDM PRO showed that the connection to the HUB was up and running 👍

4.  I have an existing DNS/DHCP server which has IP address 192.168.1.3. This will be doing the DNS/DHCP traffic

5. Previous setup had an ASUS router between my internal network and the bell hub (that is my old Gateway with same IP address as the DM Pro 192.168.1.1). I removed the ASUS router and replaced it with the UDM PRO

6. I noticed that the DM PRO's built in network speed test does not work (runs and comes back with nothing)

As you can see from the GIGA Hub the following is disabled
Giga Hub screen shot 1.jpgGiga Hub screen shot 2.jpgGiga Hub screen shot 3.jpg

I have attach screen shots of the DM PRO Setup that I currently have. Please note that screen shots below is with the UDM PRO disconnect from Network (need my TV's back up)

Screen shot 7.pngScreen shot 6.pngScreen shot 5.pngScreen shot 4.pngScreen shot 2.pngScreen shot 1.png

Please anyone who can help need to resolve this not sure why TV boxes are being affected.

Thanks for any help

 

 

Vanadiel
Community All-Star
Community All-Star

As long as you keep WiFi enabled on the home hub, the boxes should connect to the home hub's WiFi channel.

The home hub still has internet access, correct?

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

DPS1
Regular Contributor

And that you have dhcp enabled on the home hub and the scope has enough available addresses for your boxes to connect. 

Vanadiel
Community All-Star
Community All-Star

Yes, that actually might be the issue: DHCP server is not the home hub anymore. I just noticed the inclusion of a DNS/DHCP server at 192.168.1.3.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have always kept the WIFI setting on in the HUB because parentally Bell mentioned that the Giga Hub has its own internal Wifi that is being used for the TV's 

gponcho_0-1704391471876.png

However  Manage my Wi-Fi I have it turned off so that my network (Asus router and now the UDM PRO) has its own Wifi connection

gponcho_1-1704391560918.png

 

gponcho
Contributor II

Yes on the Hub I do as you know it is a different IP address compared to my internal network

gponcho_2-1704391754036.png

 

 

Yes that is for my Internal IP address the DNS/DHCP server is using 192.168.1.3 ip address. Where as the Bell hub is using 192.168.2.x IP address.

Vanadiel
Community All-Star
Community All-Star

If you turn off DHCP in the hub, the hub will not be able to assign IP's to the Bell boxes over WiFi.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I know that Bell's Giga Hub as an internal WIFI that cannot be turned off or modified in any way. It is strictly for the Tv boxes.

The setup you see is what has been there for the past year.  I have not touched the Giga Hub settings in any way

Also note I did have a bell technician come to my home and he found that there was an issue at the box outside my home. Since his fix the Giga hub testing has been pulling in 3GB up and Down and my TV boxes seem to be working fine.

 

Only issue I have now is that when I run a speed test on the UDM PRO there is nothing showing.  It is blank.  The screen shots I provided below in my previous message shows the setup done on the DM PRO.

 

Okay so I am now getting the full 3GB down and 3GB up from the Bell Giga Hub: No issues with the WiFi now however .....

gponcho_0-1704476976729.png

However the performance I am getting when I test from the UDM Pro is 

Download: 2.3 GB down 

Upload: 201MB up

I tried adding a DMZ from the Giga hub to the UDM PRO - No luck

I basically reset the UDM PRO and setup the defaults. Not sure why not getting the full speed to the UDM PRO 

As mentioned I do have a Transceiver  from the UDM to the Bell Giga Home

I can also see that the 10GB connection is up and running. Not sure what the issue is 

 

 

DPS1
Regular Contributor

is the Speedtest from the UDM Pro itself? I ask only because thousands of users have posted that the speed tests aren’t working great. What would be great as if you could do a speed test on a PC even if it’s only with a one gig NIC and see if you get upload speeds closer to 900 gb. if you do then we know that the UniFi Speedtest is just not working properly. If you don’t then, obviously you’ve got another issue. And obviously confirming you’re running a double nat, correct.