Good Day & Welcome to the Bell Community Forum
If you haven't been hacked, your account is probably being spoofed. If you received a Delivery Status Notification (Failure) for an email that you didn't send, it is possible that your email address has been spoofed or used by someone else to send spam or malicious emails. Email spoofing is a technique used to forge the sender's address, making it appear as if the email was sent from a different address.
Here are a few steps you can take if you receive such a notification:
Ignore and delete the notification: If you are certain that you did not send the email in question, it is best to disregard the notification and delete it. It is likely that the email was sent by someone using your email address as the sender, but it does not necessarily mean that your email account has been compromised.
Check your email account: Log in to your email account and review your sent items or outbox to ensure that no unauthorized emails were sent from your account. If you find any suspicious activity, change your password immediately to secure your account.
Update & change your email account password to a strong, unique password.
Inform your contacts: If you received a bounce-back notification indicating that the email failed to be delivered, it is possible that the email was sent to one of your contacts. Inform them about the situation and advise them to be cautious of any unexpected or suspicious emails from your address.
I recommend that you click "Mark as spam" from webmail (when you log in from http://www.bell.net) this will ensure the team managing Bell email service will be aware of this specific spam campaign, can investigate and block it. You can also send a copy of that email to abuse@bell.ca
Here are some links that will assist you in preparing to combat fraud:
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
