Extend HH2000 wi-fi with Plume Pods??

[mggf]

I have a HH2000 and opted to add the Plume Pods from Bell extend my wifi but have found them to be useless. The Pods drop, turn red in the app and then anything attached drops off and they are a huge pain. Has anyone else found this?

Has anyone found a better way to extend the wifi from the HH2000 other than the pods. Please share.

[dks]

I have had the Plume pods for three years. I have had pods with the HH 3000 and now the Giga Hub. I have had great success with them. Placement of the pods is important. There are a number of resources which can help on the Bell support web page. There is also a very useful diagnostic tool for the pods which can be found on the Bell app (Apple & Android) under Support. It can do good diagnostics and repair of pod issues. 

[mggf]

• I went to Bells Support and under wifi all I get is “internal server error” typical of Bells IT
• tried Virtual Assistant and it cut off my internet. Again typical 
• I went to Plume and reviewed their instructions which are better than Bells 
• my pods still drop off, reconnect… then drop. Same old same old. 

[mggf]

[dks]

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@mggf wrote:

• I went to Bells Support and under wifi all I get is “internal server error” typical of Bells IT
• tried Virtual Assistant and it cut off my internet. Again typical 
• I went to Plume and reviewed their instructions which are better than Bells 
• my pods still drop off, reconnect… then drop. Same old same old. 

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My apologies for not being more clear. In the MyBell app on either Apple or Android ecosystems, log into the app with the same name and password you use for the web page or for this community. Go to the Support tab. There is the box for Virtual Repair (which you don't want right now) and the box below that which says Wi-Fi Checkup. Run that scan. It takes 5-7 minutes and can be run in the background. The tool will give you a detailed analysis of your network, including all your pods. It will offer you suggestions, as well. The Virtual Repair tool, which is the other tool offered on that page, does disconnect your internet. That is by design. It will reconnect your service, as well. The Wi-Fi Checkup tool does not do that. 

Attached is a screenshot of the result from the Wi-Fi scan I just ran. The scan told me that my speed does not match my profile and to run the Virtual Repair tool. 

[mggf]

Yes, thanks, I knew what you meant.. that’s where I went for the wifi checkup and it won’t complete. I constantly get “internal server error” 

Plume told me the little pods can’t be more than 7 metres apart and works better when adhered to.

[mggf]

Wireless is better now rearranged but still flaky at times.  While fussing with this it appears the best thing I’ve done is create a Bluetooth Mesh and move my smart home items to it. It’s been rock solid so far while wireless is unreliable. 

[dks]

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@mggf wrote:

Yes, thanks, I knew what you meant.. that’s where I went for the wifi checkup and it won’t complete. I constantly get “internal server error” 

Plume told me the little pods can’t be more than 7 metres apart and works better when adhered to.

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Thanks for the clarification. I don't adhere to the 7 metre limit myself. At least two of my pods are beyond that. Much depends on what is in between, as I am sure you know. 

[dks]

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@mggf wrote:

Wireless is better now rearranged but still flaky at times.  While fussing with this it appears the best thing I’ve done is create a Bluetooth Mesh and move my smart home items to it. It’s been rock solid so far while wireless is unreliable. 

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You are quite right. It really is trial and error. 

[yyzguy]

I haven't read all of the responses but I too had many problems with the pods so eventually I returned them (four) and got 1 of the newer larger pods that does 5ghz and it has worked great since I got it.  It's actually being used by devices and good data rates vs. the the four useless ones before.

[mggf]

1. I didn’t know there was a bigger one. Is it from Bell? If so what is it? Can you specify the product 

[dks]

There are two if not three generations of pods. I have a mix of first and second generation pods. They are Plume pods. 

[mggf]

Thanks for telling me this.

I talked with Bell and yup.. Super Pods.. the large ones. I ordered 2 to see if they’re better. 

[yyzguy · Accepted solution]

Depends how large your space is but I am doing fine with just one of the larger pods.  Be interested to hear afterwards if these help you out.  Again depending on size I would add one to start let the network and devices discover it and see how it goes .. then you can add the 2bd pod if needed.  Keeping my fingers crossed this helps you.

[mggf]

WOW… today I received my Super Pods; 2 of them. I plugged in one at the far end of the house and the other in the garage. Now I get full speed everywhere. Far better than the tiny pods. Bell should advertise these more. Don’t waste your time on the tiny ones. And thanks @yyzguy in TO for mentioning these.