Home Hub 2000 - Connection issues

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Camgirl2003
Contributor II

‎11-17-2021 04:24 PM - last edited on ‎05-23-2024 09:43 AM by

For the past three weeks, the modem is disconnecting itself and will only restart with a power outage or manual reboot.  Single strength is good.  I called Bell but they won't replace the modem.  Obviously, it a modem issue.  When it does go back on line after a reboot, doesn't last long before the modem goes down again.  Anyone else have this issue.   

 

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WelshTerrier
Community All-Star
Community All-Star
In response to mggf

‎08-18-2025 07:56 AM - last edited on ‎08-18-2025 08:44 AM by

Good Day.

At this time a modem reboot cannot be scheduled or automated on the Bell Home Hub 2000, 3000, 4000 & Giga Hub.

There is never a bad idea or suggestion when it comes to making an improvement.

I can see the benefits of this option when you are away for an extended period of time. At this time, there is nothing built into the modem that will automate or schedule a reboot.

One of the forum moderators will review your suggestion & will pass it on to the development team for consideration.

Thank you for your input.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.