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12-10-2024 10:58 AM - last edited on 12-10-2024 11:22 AM by BellPatricia
Hi,
I've been pulling my hair out recently with this problem and have never been able to find a fix yet.
Here is my setup. I have the Bell router Gigahub latest model I think with fiber optics and the fastest plan subscription.
I have a bell pod set up in my room because this is a dead spot and wifi signal gets blocked... Therefore I had to activate the Whole Bell wifi feature on the router, the biggest issue I have with this is that I can't access the 5ghz Wifi band anymore when I do this, I recently got a brand new 4K TV and when I try to stream content it's just buffering all the time and my PS5 too has a slow internet connection because I'm guessing it's also stuck with the 2.4ghz wifi band.
My question is there a way for me to split the wifi bands while still being able to use the POD in my room ? I'm seriously considering switching internet providers if it's not possible because I really think this doesn't make much sense.
I see a few solutions : Deactivating the Whole wifi option on the router so I can split the bands, but by doing this the computer in my room gets a very slow wifi connection and I just can't allow that... I need a fast connection there for work and gaming purposes.
Another alternative I've been thinking about is maybe trying to connect my TV with a ethernet cable to the router directly but it's pretty far away so I'll need to conceal the cables which isn't very convenient in my case because of the way the walls are setup.
Thanks a lot for your help !
Solved! Go to Solution.
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08-15-2025 08:04 PM - last edited on 08-18-2025 10:11 AM by BellPatricia
Thank you for your question, I think you are asking if you can connect only with 2.4 GHz wireless with the Bell pods. The answer is no. The pods require Whole Home Internet be turned on in the modem to work at all. That means the modem and pods find the best frequency to connect. If you turn it off to have only 2.4 GHz internet, the pods won’t work.
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