Forum posts

Smart lights

We just moved to Bell Fibe and are trying to hook our smart lights and plugs to the Giga Hub 2 modem. They are Geenie brand and use 2.4 ghz. I've set up the guest line for 2.4 but they still won't connect. Any help appreciated. 

Joe24 by Contributor
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Wi-Fi network fails after Firmware updates to 3.11.6.2 Giga Hub

Since July 2026, I’ve gone through four Gigahub 1.0 units, and every single one has failed in the exact same way. As soon as the modem auto‑updates to firmware 3.11.6.2, the entire Wi‑Fi system becomes unusable. All three wireless bands — 2.4 GHz, 5 ...

Resolved! Devices not staying connected to Wi-Fi

Im having a problem with my internet at home, or devices staying connected along with my smart home devices cameras getting knocked offline, anything on wifi. i've called bell many of times and they think im crazy. and i should buy some of those pods...

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Msmith by Contributor
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Packet loss on wireless (gigahub)

 I've tried everything I can think of to fix, i also tried changing the wireless channels shut off every Bluetooth device in my home and the packetloss has not disappeared I'm having a very difficult time getting this fixed is there anyone that can r...

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Gptechman by Contributor III
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Resolved! Zigabee Smart Gateway fails to connect to Bell Giga Hub 2.4GHz wifi

We have been unable to connect a Zigabee Smart Gateway hub to our Bell Giga Hub router (FAST 5689E) using the 2.4GHz WiFi as recommended by the manufacturer. All other devices such as video cameras, appliances, Alexa, etc., all work fine on the same ...

rlight57 by Contributor III
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  • 7 replies
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Resolved! 2.4 GHz routing and network discovery

Devices connected to the 2.4 GHz network can't connect directly to other devices on 2.4 GHz. This includes servers, such as my Raspberry Pi running the Fluidd 3D printer frontend, as well as my Roku (which I have since switched to 5 GHz and now it wo...

BenJuan26 by Contributor II
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  • 6 replies
  • 2 likes