Packetloss on 5ghz gigahub

[Gptechman]

It's only happens on weekends whenever stream youtube it buffers and load for long time packet loss can be high up to 1%

Sometimes higher

[Vanadiel]

Any other services besides Youtube effected?

[Gptechman]

Tiktok, instagram. My security cameras (cloud based(

[Vanadiel]

When this happens again, perform a speed test from within the modem to ensure you get your profile speed.

Speed test 

[Gptechman]

I did and I have good speeds, 1.6g and 1g up

[dks]

If your speed is good on the modem test, the issue may be outside of Bell. 

[Vanadiel]

Does the packet loss occur on wireless connections, wired connections, or a mixture of both?

[Gptechman]

Only on wireless

[Vanadiel]

Next time it happens, try a wired connection if you can. To rule out an issue with WiFi.

[Cookie44]

I. get this constantly always buffering and telling me not enough band width pay $280 a month for this slow slow internet getting really fed up with it...Complained technicians come in take a look and walk straight back out... really feel getting ripped off as a Senior who knows nothing about all these instructions Bell give you......will be looking around this summer for a better provider who can give me what I am paying for full internet speed.