Ping Spikes in the morning

4mrtn1
Contributor

Issues:
- Large ping spikes in the morning before 11:00AM making gaming impossible, lag of around 100 - 150ping to servers. Happened 2 days in a row.

Setup:

- Wifi to Bell Modem (Giga Hub) - 5G - no other router

- Apartment complex

- Gaming on COD Black ops 6

 

Tests

- Tried wired and it's consistent 2 - 4 ping to 8.8.8.8

- Tried wireless and it's inconsistent between 10 - 50 ping to 8.8.8.8

- AFTER 11:00AM or so, the wireless ping goes back down to 2 - 4 ping

(I did not move the modem at all, it just magically starts being consistent again). 

Not sure what the issue is. 

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3 helpful replies

Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

Likely others using the same band for their WiFi. Common issue in an apartment complex. You can try manually moving the wifi band to a different one, but you would need to make sure the new band is not saturated either.

They have phone apps to scan areas for wifi signals and provide a visual overview of the various bands in use.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

There are apps in the App Store or Google Play. Free is good. You can expect lag when using wireless on a gaming device. A hardwired connection will give you a much better gaming experience. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Vanadiel
Community All-Star
Community All-Star

Net analyzer works well, free version.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

4 REPLIES 4

Vanadiel
Community All-Star
Community All-Star

Likely others using the same band for their WiFi. Common issue in an apartment complex. You can try manually moving the wifi band to a different one, but you would need to make sure the new band is not saturated either.

They have phone apps to scan areas for wifi signals and provide a visual overview of the various bands in use.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thanks for the help, do you have suggestions on an android or iOS app that can scan the wifi signals? 

 

dks
Community All-Star
Community All-Star

There are apps in the App Store or Google Play. Free is good. You can expect lag when using wireless on a gaming device. A hardwired connection will give you a much better gaming experience. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Vanadiel
Community All-Star
Community All-Star

Net analyzer works well, free version.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.