Static IP

tomvalenz
Contributor III

Could someone please tell me the details around my external IP address? Is it true I have to pay an additional $20 a month for static? On Rogers my IP only changed once and that was after that major outage. I was with them for years.

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2 helpful replies

Accepted Solutions

dks
Community All-Star
Community All-Star

A good question. You are correct. With Bell (and Rogers) residential internet service your IP is not static. That it does not change is coincidence or luck, but is not guaranteed by any provider unless you pay an additional charge for that service. Bell does offer a static IP service for business customers for $42/mo currently, with some discounts. At the same time the packages for business services offered have different speed tiers with different benefits than residential services. It has been this way ever since Bell started offering dial-up internet in 1994 through DSL service to fibre.

https://business.bell.ca/shop/small-business/internet/addons/static-ip 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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ZaneP
Community All-Star
Community All-Star

Hi @tomvalenz 

There is no option to pay for a static IP. Bell will not provide one for residential customers.

You haven't given us any details, so I don't know your use case. The best option, if you have self-hosted services like a game server, is to get a DDNS from a provider, and install it on your own router. Then connect the router to the Bell modem.

Hope this helps. 

Cheers,

ZaneP

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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28 REPLIES 28

dks
Community All-Star
Community All-Star

A good question. You are correct. With Bell (and Rogers) residential internet service your IP is not static. That it does not change is coincidence or luck, but is not guaranteed by any provider unless you pay an additional charge for that service. Bell does offer a static IP service for business customers for $42/mo currently, with some discounts. At the same time the packages for business services offered have different speed tiers with different benefits than residential services. It has been this way ever since Bell started offering dial-up internet in 1994 through DSL service to fibre.

https://business.bell.ca/shop/small-business/internet/addons/static-ip 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

tomvalenz
Contributor III

Rogers IP leases are in months. Not hours or days. Has been for +5 years apparently, based on some posts dating as far back as 2017, people told by Rogers. If I can't find a solution I'll be forced to pay for static. Come renewal time this will play a big factor in staying with Bell.

dks
Community All-Star
Community All-Star

Lease time is always assigned by the provider. That another internet provider's IP lasts for years does not mean they won't change. A static IP is almost always an added cost item from an ISP, unless you are going with a third party or small internet provider which may include a static IP. That may be a possible option, as they are out there. This thread on the Bell reddit has some current and quite definitive information on the subject of obtaining a static IP from Bell.

https://www.reddit.com/r/bell/comments/x8fc0o/static_ip/  

It would appear that your choice really is switching to business level of service to obtain a static IP if you wish to stay with Bell or to choose another provider, unless you can find a third party provider that includes a static IP. Bell's fibre network is also not shared (yet) with third party providers. You will not have Bell fibre available to you if you switch.    

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

ZaneP
Community All-Star
Community All-Star

Hi @tomvalenz 

There is no option to pay for a static IP. Bell will not provide one for residential customers.

You haven't given us any details, so I don't know your use case. The best option, if you have self-hosted services like a game server, is to get a DDNS from a provider, and install it on your own router. Then connect the router to the Bell modem.

Hope this helps. 

Cheers,

ZaneP

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

cromulence
Contributor

I found since moving to Bell that since my IP changes so often I have to 2-Factor Authenticate ALL the time now.  That could also be because I have to use PPPoE since there is no proper bridge mode, but that's another issue.

I've accepted it, for the meantime I will workaround it with no.ip and switch(ed) to Google for the other things.  I have to accept the fact we are still living in the 90's with Bell Internet. No more client software and it's faster! 🙂 I can live with that for the next 2 years.. 

I do enjoy the amazing speed. 🙂 

Haha, I have noticed the same thing, well similar. Since changing to Bell my services keep going to 2FA. 😂 Have to go chase my phone all the time.This is what I had to deal with with my last IP refresh.

dks
Community All-Star
Community All-Star

@tomvalenz wrote:

I've accepted it, for the meantime I will workaround it with no.ip and switch(ed) to Google for the other things.  I have to accept the fact we are still living in the 90's with Bell Internet. No more client software and it's faster! 🙂 I can live with that for the next 2 years.. 

I do enjoy the amazing speed. 🙂 


Good solutions. Yes, I remember Netscape and the Bell dialer. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello,

I just got my Bell modem installed and I see that it uses 192.168.2.1 ip for the internal address. I used to have another provider which had the 1.0.0.1

Basically I have a NAS that is connected to my router and also some services. It would be very convenient for me if I was able to change the internal 192.168.2.1 to the 1.0.0.1 so that I dont need to change all of my configurations for my dockers etc.

In the bell modem page under DHCP I can see the two 192 and 168 are greyed out. Are there any way to enable the change of the internal ip of the modem ?

Cheers,
Eli

ZaneP
Community All-Star
Community All-Star

Hi @Eli ,

You can't change the LAN IP address to a range starting with what you want. That's why it's greyed out. 

You have a couple of possible options, if you absolutely need to retain the previous settings. You mentioned your own router, so you could connect it to the Bell modem (PPPoE or ADMZ), turn off the modem's DHCP server and configure your router to run its server with the address range you want.

Or you could use your NAS as a DHCP server, if it has this functionality.

Cheers,

ZaneP

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

DPS1
Regular Contributor

@BellPatricia I have your 8Gb service with a GigaHub on firmware 1.16. I have no issue getting both PPOE and / or ADMZ working to my Unifi XG Pro. However, in PPOE, best case I get 3Gb down and 873mb up. This was the case with all prior firmware releases. In ADMZ mode, I get approx. 7.3Gb up and down, which is great. However, when i set my gateway to DHCP, I do receive your routable IP, but faced with severe packet loss throughout the day (see photo). When I assign my WAN connection a static IP of 192.168.2.1, it works brilliantly with a clean connection, but i cant set up a VPN or site to site because my WAN broadcasts a local IP. Am i alone in this? Any ideas?line quality.png

 

My Asus RT-AC68U decided that it didn't want to work anymore, boo!

I am using the GigaHub 4000 as a stopgap while I figure out what to replace it with as the Google Nest WiFi Pro I picked up does not have the needed options and will soon be returned.

Looking at the Advanced setup of the GigaHub I see there is DDNS, this is good, however, the only options there are to use DynDNS and NoIP for the configuration. How can one use Google Domains for this same service? Are there other options that don't require one to pay?

hi there I could I get more static ip in bell? I haven't find solutions.
I want to post my home NAS and my gpu server in external internet. 2 domain 2 ip.

ZaneP
Community All-Star
Community All-Star

Are you a business customer? Bell doesn't offer static public IPs to residential customers. The IP address you have now can change at any time.

You should look into a DDNS (Dynamic DNS) service provider. Like Cloudflare 

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.