Student status for fibre internet deal

[Joshua]

Hi I just got the student package for 50mbs fibre internet and was wondering how would I go about proving my student status so I won't loose the package?

[BellPatricia · Accepted solution]

Hi @Joshua. Thanks for reaching out, and welcome to the Bell family 🙂

Following your order, you’ll receive an email asking you to confirm that you’re a college or university student. You will need to provide the requested information in the email in order to receive the student offer.

Check out Offer details(at the bottom of the page) to learn more.

Let the Community know if you have any other questions.

- Patricia

[Sam Hong]

Hi, I was also wondering as I did not seem to receive this email following my order? Any help would be greatly appreciated.

Thanks,

Sam

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

Available to new residential customers in Ontario, where access/technology permit, who are students enrolled in a Canadian post-secondary institution and who provide acceptable proof of enrollment for the upcoming 2024 session within 14 days of activation. Modem rental included. Subject to change without notice and cannot be combined with any other offer. Taxes extra.

Special plans for students | Internet and Mobility promotion | Bell Canada

Following your order, you should of receive an email asking you to confirm that you’re a college or university student. You will need to provide the requested information in the email in order to receive the student offer.

If you need help with your order, please call: 1 866 676-5221 or 1 866 213-6394

Take care.

[Sc7hsjs]

Hello,

I signed up for the student promotion for fibre 1.5gbps $55/month. It’s been 48 hours since I activated the service after receiving the modem. I did not receive any email to send proof of enrollment and also do not have an account number showing for my service which is now showing active. I called and they keep saying wait a day and you’ll receive and email and every time I’ve waited I haven’t gotten anything. Please advise

[BellNick · Accepted solution]

Hi there @Sc7hsjs 
Thank you for your post and welcome to the Community.
We wanted to check in to see if you had a moment to review the thread? Also, we'd recommend checking out our "I'm a student!" page on our site, where you can upload this information.
If you have any further questions, please do not hesitate to contact the Community.

[Knick]

We were being charged ~100$ then we transferred for a student promotion. I had to use my student ID at staples then again through email, but I guess I didn't because we don't seem to have a significant decrease. Should I be looking for additionals on my account, or is there a way to enforce the plan after my mistake?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

I can only suggest that you contact Bell & explain the situation to them. If you need help, please call: 1 866 676-5221 or 1 866 213-6394

You should of receive an email asking you to confirm that you’re a college or university student. You would of needed to provide the requested information in the email in order to receive the student offer.

Here is the web link that you should have used to upload this information: Student ID (bell.ca)

FYI Only. This promotion was available to new residential customers in Ontario, where access/technology permit, who are students enrolled in a Canadian post-secondary institution and who provide acceptable proof of enrollment for the upcoming 2024 session within 14 days of activation.

Special plans for students | Internet and Mobility promotion | Bell Canada

Take care.

[Sotelo]

Hello, I recently got Bell's Fibre internet deal for students but i haven't been given a way to confirm I am a student to maintain the discount. Please Help.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

I am not quite sure I fully understand what you mean by: " i haven't been given a way to confirm I am a student". Please tell us more. I can interpret this to mean one of two things

1. You do not have acceptable proof of enrollment for the upcoming 2025 session. or
2. It is unclear for you as to how to provide proof of enrollment.

Did you sign up for this student promotion online or at a Bell store location? Did you receive a confirmation email outlining the terms & conditions? Do you have a valid student ID? If not, then you will need to provide one within 14 days of activation.

Special plans for students | Internet and Mobility promotion | Bell Canada

You should receive an email asking you to confirm that you’re a college or university student. You will need to provide the requested information in the email in order to receive the student offer. Here is the web link that you would use to upload this information: Student ID (bell.ca) (Please reference the Additional details section.)

Available to new residential customers in Ontario, where access/technology permit, who are students enrolled in a Canadian post-secondary institution and who provide acceptable proof of enrollment for the upcoming 2025 session within 14 days of activation. Modem rental included. Subject to change without notice and cannot be combined with any other offer. Taxes extra.

For further information, please call: 1 866 676-5221 or 1 866 213-6394 or visit a Bell store.

Store Locator | Bell Canada

Take care.

[Sotelo · Accepted solution]

Hello, Thank you for the reply. I signed up for bell's service online and when I did so I had never received the link in my email provide the information needed to prove that I am a student. The link you attached was exactly what I was missing thank you so much. 

Have a great evening!

[WelshTerrier]

Good Day.

@Sotelo Thank you for your reply. More than glad to have been off assistance.

Take care

[swillis]

When trying to submit to this webpage it gets stuck on loading after I submit my ID. I have waited for over 2 hours and the page is still loading after submitting. Has my ID been sent in or is there an issue with the webpage? 

[WelshTerrier]

Good Day.

@swillis Thank you for posting your question. This is a peer-to-peer website. We do not have access to customers account & billing records.

I followed up last evening and once again this morning, the weblink is working. Depending on the time of day when you submitted your student accreditation, there may have been a high volume of other submittals at the same time.

Please try to submit your student identification once again. Here is the web link that you would use to upload this information: Student ID (bell.ca) (Please reference the Additional details section.)

If you experience any further issues, please call: 1 866 676-5221 or 1 866 213-6394 or visit a Bell store.

Let us know if we can be of further assistance.

Take care.

[OliviaG]

Good Day,  I've gone to the I'm a student page, entered my email address and I go to upload the requested documents and it just spins and never uploads.  What am I doing wrong?

Thank you!