lost access to windows

[Joe66]

I have lost access to windows and can't get into computer any ideas maybe viruses just happened yesterday?

[BellAntgio · Accepted solution]

Hey @Joe66,

It sounds like you've locked yourself out of your Windows profile on your computer?

If you're unable to remember your password and/or login credentials, a password reset may be in order. For step by step instructions, check out  Reset a forgotten Microsoft account password