Good Day & Welcome to the Bell Community Forum.
Incoming / outgoing call history & text usage cannot be retrieved nor provided once it has been deleted from your device. The list you are viewing on MyBell is the complete list of text message usage.
You can obtain some of the information that you are requesting by logging in to your MyBell account using any web browser & Select > Your mobile service. Select > View usage. Select > Voice, long distance and text usage. Choose > Voice, long distance or text. Dates, time, from city, to city, number called to / from, call type & duration are displayed.
There will be a mix of known & unknown numbers displayed. Unknown numbers are just that. They cannot be displayed due to privacy laws. E.g. technical limitations, Caller ID, Privacy, Blocked calls, etc.
For example, are any of your devices Apple products, iPhone & iPad? It's only considered a text message (or SMS, or MMS) if it's being sent from a phone number to a phone number. iMessages are sent over the internet. While iMessage can be connected to a phone number, iMessages actually rely on your Apple ID — the email address that lets you log into iPhones, iPads, etc.
You can send texts over Wi-Fi or cellular service.
Texts you send and receive using iMessage don’t count against your SMS, MMS, or RCS allowances in your cellular messaging plan, but cellular data rates may apply.
When you communicate with others who also use iMessage on an Apple device, the texts appear in blue bubbles. (SMS, MMS, and RCS messages appear in green bubbles.) Your message will be sent with iMessage when you see a blue send button; a green send button indicates the message will be sent with SMS, MMS, or RCS or your cellular service.
How to view your Mobility usage details (bell.ca)
What is text messaging and how do I use it? : Texting outside the Bell Mobility network
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
on Bell.ca.
