Finding/Locating/Tracking a lost phone

[Kit Camp]

My phone has been stolen . Can  I active the where's  my phone? app? on a computer.

[WelshTerrier]

Samsung - Android
On a browser, go to android.com/find. Sign in to your Google Account. If you have more than one device: At the top of the sidebar, select the lost device. If your lost device has more than one user profile: Sign in with a Google Account that's on the main or personal profile.

Apple
You can use Find Devices on iCloud.com to find the approximate location of your iPhone, iPad, iPod touch, Mac, Apple Watch, AirPods, and Beats product if Find My is set up on the device and the device is online. To sign in to Find Devices, go to icloud.com/find.

Take care.

[Tll]

Is there a way to track a lost phone which is on my bell account but is my sons phone so he has his own Apple ID 

[WelshTerrier · Accepted solution]

There is no method of tracking it on your Bell Mobility account.

Either one of these methods that I have included will work as long as the devices have been set up accordingly.

1. You can use Find Devices on iCloud.com to find the approximate location of his iPhone, iPad, iPod touch, Mac, Apple Watch, AirPods, and Beats product if Find My is set up on the device and the device is online. To sign in to Find Devices, go to icloud.com/find.
2. Each of you can also have your own Apple ID. If you have set up Family Sharing on your Apple devices, then you can also use Find My to locate a family member's missing device. You can also use Siri to help locate a device. Siri: Say something like: “Play a sound on my iPhone” or “Where's my iPad?” Learn how to use Siri.

Locate a device in Find Devices on iCloud.com - Apple Support (CA)

Hopefully this will be of assistance to you & your son. Good Luck.

Take care.

[Larry Beardy]

Find my lost phone.

[WelshTerrier · Accepted solution]

Good Day.

It is somewhat difficult to help you with the limited information that you have provided. "Find my lost phone." Please elaborate.

Did you misplace your phone or was your device stolen? What is the make and model of your phone? Many phones today have security apps that will allow you to find your device. E.g. Apple - Find my App - devices, iPhone, Samsung - Find my phone app - SmartThings. etc.

Have you reported your mobile phone lost or stolen? If not, you should do so. It can be added to a national list for stolen mobile devices. Adding a device to the list will prevent it from being used on Bell’s network, and the networks of all service providers in Canada.

Find your lost iPhone or iPad - Apple Support (CA)

Find My Phone | SmartThings | Samsung Canada

If you’ve lost your phone/tablet or think it’s been stolen, log in to MyBell and suspend your service.

You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123.

If you subscribe to Smart/Phone Care, you may be eligible for a new device under the enhanced warranty.

You can also call the Smart/Phone Care centre at 1 866 213-2143 from 7 a.m. to midnight (ET), seven days a week (closed on statutory holidays).

When requesting a replacement online or calling the Smart/Phone Care centre, your request will be processed by Asurion, the administrator of the Smart/Phone Care program.

Hopefully this will be of assistance to you.

Take care.

[BooBoo2]

How to find my lost phone from another device

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

In order to assist you further, can you please provide us with some additional information?

What is the make and model of your device? Did you misplace your phone or was your device stolen?

Many phones today have security apps that will allow you to find your device. E.g. Apple - Find my App - devices, iPhone, Samsung - Find my phone app - SmartThings. etc. Did you setup any of these security features & apps on the missing device?

I have included the following manufactures support articles that will assist you in providing further options to help you find your phone.

Find your lost iPhone or iPad - Apple Support (CA)

Find My Phone | SmartThings | Samsung Canada

If you phone has been stolen, please check out: Go to helpful reply with the green checkmark ✅ that is included above. You should also view one of my earlier replies to another member.

Please let us know if we can of further assistance.

Take care.