Make a call, it rings and goes silent

BruceM
Contributor

When I call a cell number, one number, the phone rings a few times then silence. Apparently the other end hears the same or answers and there is nothing. Is this problem on my end or theirs?   Their carrier is Koodo.

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Accepted Solutions

BellAntgio
Moderator

Hey there @BruceM

Welcome to the Community and thanks for your post. 

As the Community is a peer to peer assistance channel, it would be hard to determine on which side the issue may be coming from. 

  • Did you and/or your contact contacted your/their technical support team to open a ticket on the matter?
  • Are you noticing the same issue with other Koodo phone numbers?

Looking forward to hearing back from you.

 

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1 REPLY 1

BellAntgio
Moderator

Hey there @BruceM

Welcome to the Community and thanks for your post. 

As the Community is a peer to peer assistance channel, it would be hard to determine on which side the issue may be coming from. 

  • Did you and/or your contact contacted your/their technical support team to open a ticket on the matter?
  • Are you noticing the same issue with other Koodo phone numbers?

Looking forward to hearing back from you.