My Phone Number is Locked to Bell

[FreddyMont]

I have a phone number that was originally allocated by Bell about 16 years ago.  Recently, I found out that the number was non-transferable from Bell.  

I am not talking about my cell phone being locked to Bell.  I am talking about the actual phone number being non-transferable to another carrier.

Why is this so?  I thought phone numbers were transferable between carriers. That's the whole point of getting to keep the same phone number.

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

The rules for porting a number are the same for all telecommunication suppliers across Canada. There are similar rules for porting across the U.S.

I have enclosed a link that will answer your questions related to converting your Bell Home Phone number to your Bell mobility service. If your number does not meet all of the criteria that I have included below, then the quick answer to your question is "No you cannot port your number."

Keep in mind that not all areas support transfers of phone numbers.

Number portability lets you keep the same phone number when changing service providers. You can keep your phone number when switching from:

• One wireless service provider to another
• A wireless service to a home phone service
• One home phone service provider to another
• A home phone service to a wireless service

Can any number be transferred?

Not all numbers are transferable. For example, the following cannot be transferred:

• Inactive numbers
• Pager numbers
• Toll-free numbers
• Special * or # numbers
• Numbers from areas that do not support transfers of phone numbers

This web link should assist you & answer most of your number portability questions.

I have questions about phone number portability and transferring my number to Bell

Thank you for reaching out & posting your question on the Bell Community Forum.

Take care.