Network is Busy

Soni11
Contributor

Hello, I just bought a Bell Sim card and plan in a Bell store yesterday, I try to call out today and the message is "Network is Busy" I tested other numbers and the same message. 

Public mobile also had customers complain about their Network. 

I had the same issue with Public Mobile, which I was a customer for years and only recently this issue, I could not call out or receive calls, this is why I switched. I'm disappointed, I thought Bell would be a much better option.

Can a Bell Mobility Technician Test if it is the Sim card, new living area I moved  to or my Mobile(Motorola One Action)?

 

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1 helpful reply

Accepted Solutions

BellKris
Moderator

Hi there, @Soni11. Welcome to the Bell Community.

We wanted to check in and see if you were still having issues and receiving a "Network is busy" message when trying to complete a call. If so, could you provide some additional details?

  • Is the issue only happening indoors, outdoors or both?
  • Are you having any difficulties with text messaging or data usage as well?
  • What troubleshooting steps have you done so far?
  • Is your phone updated to it's latest OS version?
  • Which network is selected in your network settings?
  • Have you contacted our technical support team to verify your concern and open a ticket if needed?

Looking forward to hearing back from you.

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2 REPLIES 2

BellKris
Moderator

Hi there, @Soni11. Welcome to the Bell Community.

We wanted to check in and see if you were still having issues and receiving a "Network is busy" message when trying to complete a call. If so, could you provide some additional details?

  • Is the issue only happening indoors, outdoors or both?
  • Are you having any difficulties with text messaging or data usage as well?
  • What troubleshooting steps have you done so far?
  • Is your phone updated to it's latest OS version?
  • Which network is selected in your network settings?
  • Have you contacted our technical support team to verify your concern and open a ticket if needed?

Looking forward to hearing back from you.

Why can I not make or receive calls ,states network busy