Phone says ''no sim registered'' and i can't make calls or text

[Gudrun]

I recently switched from Rogers yo Bell it says no sim registered and i can't make calls or text ...

[BellAntgio · Accepted solution]

Hey there @Gudrun , 

Welcome to the community and thanks for your post. 

There could be a few different factors that would cause the "no SIM registered" message.

Below is a few reasons;

• Device malfunction
• SIM/eSIM malfunction
• Suspended account

Have you tried to simply restart your phone and/or got in touch with our customer service/technical support team to get it checked out ?

Looking forward to hearing back from you.