Using esim and i want to use my current physical

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Sinanglaw
Contributor

‎10-24-2023 01:31 AM - last edited on ‎10-24-2023 07:28 AM by

Im currenty using esim. And i want to use my current physical sim and i want to activate it

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WelshTerrier
Community All-Star
Community All-Star

‎10-24-2023 10:59 AM

You can update the existing SIM card for your mobile phone with a new SIM card or eSIM (where applicable) by logging into MyBell.

If you are adding a new SIM card to use with a previously owned device, simply update the IMEI in MyBell after updating the SIM card.

Login to MyBell from a web browser > Select your Mobile device > Select Device details > Manage My SIM & device.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎10-24-2023 10:59 AM

You can update the existing SIM card for your mobile phone with a new SIM card or eSIM (where applicable) by logging into MyBell.

If you are adding a new SIM card to use with a previously owned device, simply update the IMEI in MyBell after updating the SIM card.

Login to MyBell from a web browser > Select your Mobile device > Select Device details > Manage My SIM & device.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Notahappycamper8900
Contributor
In response to WelshTerrier

‎07-31-2025 04:25 PM - last edited on ‎07-31-2025 04:30 PM by

I’m wondering, if it is possible to switch services back to a physical SIM card, when I upgraded my phone they just transferred me to a eSIM, and I have never had the worst service in my life, I’m paying well over 200 a month for 2 phones that should get service anywhere and everywhere and I got little to no service, in areas I should have service! It’s just as well I emptied a bag of money in the sea then to pay for a phone with bell that doesn’t work 78% of the time! 

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dks
Community All-Star
Community All-Star
In response to Notahappycamper8900

‎08-01-2025 06:27 AM

Thank you for your concern. Please see the helpful replies in this tread that have a green checkmark for instructions to switch to a physical sim from an eSim. 

Signal issues are unrelated to your use of a physical sim or eSim and need a separate response. For a better comment, it would be helpful to know what make and model of phone you have and what signal issues you are experiencing, as well as your general physical location. 

Looking forward to further conversation. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star
In response to Notahappycamper8900

‎08-01-2025 07:46 AM

Good Day & Welcome to the Bell Community Forum.

Yes, you can switch services back to a SIM.

You can transfer your SIM to an eSim or vice versa by logging in to your MYBell account with any web browser. There is no charge for you to do this online. There is a charge if you contact Bell & wish for them to do this for you.

Bell MobilitySIM or eSIM Transfer

How to transfer my existing Bell Mobility service to a new SIM card or eSIM

Bell's Current One-time fees

What are Bell's current one-time fees?

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.